Essays about: "8C Model"

Found 2 essays containing the words 8C Model.

  1. 1. Increasing Photovoltaic penetration rate on isolated grid using storage, overbuilding and curtailment: Case study of the Reunion Island

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Théo Chamarande; [2019]
    Keywords : ;

    Abstract : In the global context of GHG emissions reduction, insular isolated grids which are the most vulnerable systems in terms of fossil fuel dependency have to conduct their energy transition. Conventional units using fossil fuels are well adapted to those systems because they are dispatchable, reliable and flexible, so they can easily respond to grid requirements. READ MORE

  2. 2. E-loyalty in digital platforms : How do the employees in banks experience their work with customer e-loyalty, individually and in relation to each other?

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Johanna Näsholm Johansen; Noor Al Amin; [2018]
    Keywords : CRM; eCRM; Digitalization; Banking; Loyalty; e-loyalty; 8C Model;

    Abstract : This thesis aims to study how the top management and employees in banks experience their work with customer e-loyalty in digital settings, both individually and in relation to each other. Today's bank customers desire freedom in where they conduct their business and do at the same time require a deeper personal relationship with their bank advisors. READ MORE