Essays about: "Ahlstrand Jim"

Found 1 essay containing the words Ahlstrand Jim.

  1. 1. Email Classification with Machine Learning and Word Embeddings for Improved Customer Support

    University essay from Blekinge Tekniska Högskola/Institutionen för datalogi och datorsystemteknik

    Author : Oliver Rosander; Jim Ahlstrand; [2018]
    Keywords : Email Classification; Machine Learning; Long Short Term Memory; Natural Language Processing;

    Abstract : Classifying emails into distinct labels can have a great impact on customer support. By using machine learning to label emails the system can set up queues containing emails of a specific category. This enables support personnel to handle request quicker and more easily by selecting a queue that match their expertise. READ MORE