Essays about: "CRM QUESTIONNAIRE for customers"

Found 1 essay containing the words CRM QUESTIONNAIRE for customers.

  1. 1. Are you concerned? : A study of the consumers’ concern about the information the organizations’ gather about them

    University essay from Handelshögskolan vid Umeå universitet

    Author : Johannes Ericson; Vahab Bayati; [2008]
    Keywords : Privacy; Psychological distance; Information sharing; Information privacy; Privacy intrusion; Privacy concerns; Consumer privacy; Consumer information;

    Abstract : The current information society is collecting information about individual needs, wants and desires continuously with the help of new technologies. Information systems, such as consumer relationship management (CRM) have a crucial importance when providing personalized services to the customers. READ MORE