Essays about: "Customer satisfaction questionnaire for mobile services"

Found 2 essays containing the words Customer satisfaction questionnaire for mobile services.

  1. 1. Study of Users’ Data Volume as Function of Quality of Experience for Churn Prediction

    University essay from Blekinge Tekniska Högskola

    Author : Ravuri Hemanth Kumar; [2016]
    Keywords : Churn; Mobile Data; Quality of Experience; Experience Sampling Method;

    Abstract : Customer churn has always been a problem to be addressed by the telecommunication service providers. So far, work done in this regard was based on analyzing historical data of the customers by using different data mining techniques. READ MORE

  3. 2. Customer satisfaction toward TrueMove customer service

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Haider Raja Abbas; Chokaew Koobgrabe; Punyanuch Chutima; [2008]
    Keywords : TrueMove; Customer Satisfaction; Customer Service; Thailand Mobile Operator Market; TrueMove Shops Bangkok;

    Abstract : Title: Customer Satisfaction toward TrueMove Customer Service Problem Statement: How are TrueMove customers satisfied with the customer service provided at TrueMove shops in Bangkok? Purpose: To evaluate “whether” and “how” TrueMove customers are satisfied or dissatisfied with the customer service provided at TrueMove shops in the Bangkok region with the help of evaluation of service quality by customers of the shop. Theory and Methods: The research bases mainly on quantitative method; that is questionnaire method. READ MORE