Essays about: "E-SQ"
Found 2 essays containing the word E-SQ.
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1. Shopping on social media: : A qualitative study to explore Chinese consumers’ purchasing experience on WeChat
University essay from Uppsala universitet/Företagsekonomiska institutionenAbstract : WeChat is a widely used multi-functional social media platform in China. The increasing number of WeChat users provides new possibilities and challenges for company marketing strategy. We draw literature from word-of-mouth (WOM) and e-service quality (e-SQ). READ MORE
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2. Quality Online Banking Services
University essay from IHH, EMM (Entrepreneurskap, Marknadsföring, Management)Abstract : Using an already developed model for measuring the quality of online services, the authors of this thesis have developed and later on modified a theoretical model (instrument) for measuring the quality of online banking services in particular. Using quantitative research method including the design and distribution of a questionnaire, empirical data was collected on which statistical analysis has been performed. READ MORE