Essays about: "Edstrom"

Found 4 essays containing the word Edstrom.

  1. 1. Where Service Recovery Meets its Paradox : A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry

    University essay from Högskolan i Gävle/Företagsekonomi

    Author : Andreas Edström; Beatrice Nylander; [2021]
    Keywords : service failure; service recovery; service recovery paradox; service recovery hotel industry; customer satisfaction;

    Abstract : Title: Where Service Recovery Meets its Paradox - A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry  Level: Student thesis, final assignment for Bachelor Degree in Business Administration  Author: Beatrice Nylander & Andreas Edström  Supervisor: Patrik Sörqvist  Date: 2021 – June  Aim: The purpose of this study was to, within the hotel industry, investigate at what level of service recovery the service recovery paradox will come into existence.  Method: Two surveys have been conducted where 190 respondents were introduced to a scenario- based service failure in the hotel industry. READ MORE

  3. 2. A prototype of a full-scale SCADA system installation using an operator training simulator module as power grid

    University essay from KTH/Skolan för elektro- och systemteknik (EES)

    Author : Ivan Hidajat; [2016]
    Keywords : ;

    Abstract : Modulen Operator Training Simulator (OTS) syftar till att hjälpa elkraftsystemsoperatörer att förbättra sina kunskaper av elkraftsystemets beteende.  Många kraftföretag har integrerat OTS i sina SCADA-system för utbildningsändamål. Det samma gäller ABB som har en OTS integrerad i sitt Network Manager SCADA / EMS-system. READ MORE

  4. 3. Designing a User Interface for the Pico Image Processor

    University essay from Uppsala universitet/Institutionen för informationsteknologi

    Author : Staffan Edström; [2015]
    Keywords : ;

    Abstract : The Pico image editor was developed at Bell Labs in 1984. The program includes a small pseudo-mathematical image transformation language. Although being well-designed, the functionality of the program does not meet modern standards. It only works on greyscale images and it runs in a command-line interface. READ MORE

  5. 4. Supply Chain Mapping of Dangerous Goods: Volvo Cars customer Service

    University essay from Göteborgs universitet/Graduate School

    Author : Michael Edstrom; Nikolai Kolderup-Finstad; [2008-02-28T13:48:05Z]
    Keywords : ;

    Abstract : Master’s Thesis in Logistics and Transport Management, Graduate Business School, 2007 Authors: Nikolai Kolderup-Finstad and Michael Edstrom Supervisor: Peter Rosén (Handelshögskolan), Mårten Södermark (Volvo Cars) Title: “Supply Chain Mapping Dangerous Goods: Volvo Cars Customer Service”.... READ MORE