Essays about: "Electronic CRM in business"

Showing result 1 - 5 of 8 essays containing the words Electronic CRM in business.

1. 1. How to gain and retain customers : a case study of how the daily work with CRM and e-CRM unfolds amongst large-scale firms in a contingent environment

   University essay from SLU/Dept. of Economics

   Author : Aran Candil Sulayman; David Hartman; [2022]
   Keywords : CRM; e-CRM; contingency theory; digitalization and performance; large-scale firms;

   Abstract : It has become increasingly important in the last decade to stay on top of the rapid digitalization, which has made efficient management of customer relationships increasingly essential for firms to implement within their business process. This has led to Customer Relationship Management (CRM) and the digital extension of it, electronic Customer Relationship Management (e-CRM) becoming cornerstones to the daily operations of many large-scale firms. READ MORE

3. 2. Mapping the flow Of Apparel in a Wholesale Company

   University essay from Högskolan i Borås/Institutionen Textilhögskolan

   Author : Umair Akash; [2013]
   Keywords : supply chain logistic management; lead time managemen; global outsourcing; collaborative; planning; forecasting; replenishment CPFR ;

   Abstract : Globalization that diminishes the barriers to trade worldwide has transformed the structure of production and increased the global competition in the textile and apparel industry. Especially, the elimination of quotas on January 2005 has totally changed the whole scenario of the apparel industry. A boom has been noticed in the emerging markets. READ MORE

4. 3. Mapping the flow Of Apparel in a Wholesale Company

   University essay from Högskolan i Borås/Institutionen Textilhögskolan

   Author : UMAIR AKASH; [2013]
   Keywords : Supply chain logistic management; lead time management; Global outsourcing; and Collaborative; Planning; Forecasting; and Replenishment CPFR ;

   Abstract : Globalization that diminishes the barriers to trade worldwide has transformed the structure of production and increased the global competition in the textile and apparel industry. Especially, the elimination of quotas on January 2005 has totally changed the whole scenario of the apparel industry. A boom has been noticed in the emerging markets. READ MORE

5. 4. The Use of eCRM to Enhance Customer Relationship : The Case of Toyota Mahanakorn

   University essay from Akademin för hållbar samhälls- och teknikutveckling

   Author : Mingruedee Mettagarunagul; Pensiri Puengprakiet; [2011]
   Keywords : Electronic Customer Relationship Management eCRM ; CRM technology; eCRM key factors; Key factors; impact of eCRM; eCRM performance; eCRM concept; eCRM key factor relationship; eCRM practice;

   Abstract : Many organizations are familiar with using CRM (Customer relationship management) to manage and enhance the customer relationship. Good customer relationship can bring great benefits and a competitive advantage to organization. READ MORE

6. 5. The Use of eCRM to Enhance Customer Relationship: The Case of Toyota Mahanakkorn

   University essay from Akademin för hållbar samhälls- och teknikutveckling

   Author : Pensiri Puengprakiet; Mingruedee Mettagarunagul; [2011]
   Keywords : eCRM; impact of eCRM; eCRM performance; relationship of eCRM; eCRM practice;

   Abstract : Many organizations are familiar with using CRM (Customer relationship management) to manage and enhance the customer relationship. Good customer relationship can bring great benefits and a competitive advantage to organization. READ MORE