Essays about: "Gap Model of Service Quality"

Showing result 1 - 5 of 38 essays containing the words Gap Model of Service Quality.

1. 1. Unleashing Profitability: Unraveling the Labor-R&D Nexus in SaaS Tech Firms : An Analysis of the Profitability Dynamics in SaaS Tech Firms through Stochastic Frontier

   University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

   Author : prashant Atla; Noräs Salman; [2023]
   Keywords : Employee growth; SaaS Industries; Profitability; Technical efficiency; Stochastic Frontier Analysis; Marginal Product of Labor; Panel data Models;

   Abstract : Background: High-tech's rapid growth and prioritization of expansion over profitability can lead to vulnerability in economic downturns. The SaaS market, a part of the high-tech industry, offers affordable and flexible software solutions but is also susceptible to market volatility. READ MORE

3. 2. Comparative Study of the Inference of an Image Quality Assessment Algorithm : Inference Benchmarking of an Image Quality Assessment Algorithm hosted on Cloud Architectures

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Jesper Petersson; [2023]
   Keywords : Machine learning; Cloud Computing; Benchmark; Image Quality Assessment; Maskininlärning; Molntjänster; Jämförelse; Bildkvalitetsbedömning;

   Abstract : an instance has become exceedingly more time and resource consuming. To solve this issue, cloud computing is being used to train and serve the models. However, there’s a gap in research where these cloud computing platforms have been evaluated for these tasks. READ MORE

4. 3. The Impact of Store Image Attributes on Store Satisfaction and Store Loyalty : of Hard Discounter Grocery Retailers

   University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

   Author : Bahdi Joelle; [2023]
   Keywords : Store Attributes; Store Image; Store Satisfaction; Store Loyalty; Hard Discounter;

   Abstract : Maintaining and increasing customer loyalty has become a crucial strategic objective for businesses due to cross-shopping and intensified competition across many industries. In the realm of grocery retailing, the necessity for retailers to invest resources towards fostering customer loyalty has reached unprecedented levels, primarily due to the proliferation of shopping formats accessible to customers. READ MORE

5. 4. SMARTQUAL LITE : Assessing the Property Management’s Technological Service Quality of Office Buildings in Stockholm

   University essay from KTH/Fastighetsföretagande och finansiella system

   Author : David Lindström; [2023]
   Keywords : PropTech; Smart Buildings; Smart Real Estate; Property Management; Service Quality; Customer Experience; Tenant Satisfaction; PropTech; Smarta byggnader; Smarta fastigheter Fastighetsförvaltning; Servicekvalitet; Kundupplevelse Hyresgästnöjdhet;

   Abstract : This master's thesis presents the development of a conceptual model, SMARTQUAL LITE, designed to measure and evaluate the quality of services delivered by smart buildings. The purpose of this research is to provide a foundation for a comprehensive service quality model, SMARTQUAL, enabling smart building service providers to enhance their service offerings and effectively meet tenant demands. READ MORE

6. 5. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

   University essay from Göteborgs universitet/Graduate School

   Author : Sakina Adnan; [2022-07-15]
   Keywords : Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

   Abstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE