Essays about: "Grönroos service quality model"
Found 1 essay containing the words Grönroos service quality model.
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1. To share or not to share : Investigating the potential key qualities of a digital C2B carsharing service
University essay from Högskolan i Halmstad/Akademin för informationsteknologiAbstract : Compared to private car ownership, carsharing has emerged as one of the innovative ways of promoting sustainable and more environmentally friendly transportation. As a service thathas existed for decades, carsharing has evolved significantly, with the introduction of several business and service models to create value for users. READ MORE
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