Essays about: "HOTEL SERVICE IMPROVEMENT"
Found 5 essays containing the words HOTEL SERVICE IMPROVEMENT.
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1. Business Intelligence in the Hotel Industry
University essay from Linnéuniversitetet/Institutionen för informatik (IK)Abstract : Applications of artificial intelligence (AI) in hospitality and accommodation have taken an enormous percentage of service-provision, helping automate most of the processes involved such as booking and purchasing, improving the guest experience, tracking of guest preferences and interests, etc. The aim of the study is to understand the roles, benefits and issues with the improvement of business intelligence (BI) in hospitality. READ MORE
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2. Hospitality and Sustainability A case-study and comparison of the sustainability work by hotels in the Gothenburg area
University essay from Göteborgs universitet/Företagsekonomiska institutionenAbstract : Background and problem: The growing worldwide tourism industry and its potential impact on the environment has become a hot topic within the global hospitality industry. There has been an increase in the consciousness of sustainability issues over the last decades amongst hoteliers and investors. READ MORE
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3. Risk Management in the Swedish Hotel Industry : Managing Safety & Security Infra Hospitium
University essay from Institutionen för ekonomi och företagandeAbstract : The hotel industry prides itself in its welcoming attitude towards its guests by offering hospitality, comfort and privacy. At the same guest safety and security has been argued to be of primary concern in the industry. READ MORE
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4. Acquiring and Retaining Customers through Traditional- and Relationship Marketing : Case- Study on the Quality Hotel Burke & Wills
University essay from Institutionen för ekonomiAbstract : The hotel industry is highly competitive and the right knowledge about customer values and demands is essential to differentiate from competitors and gain sustainable competitive advantage. Implementing traditional marketing strategies is often no longer enough to achieve this goal. READ MORE
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5. Strategy, performance improvement, combined rail-truck transport
University essay from Blekinge Tekniska Högskola/Avdelningen för för interaktion och systemdesignAbstract : With increasing trade, freight transport demand has grown tremendously and as sustainability has become an essential concern of our globe, interests in improving and achieving effective and efficient rail freight transport have become an essential needs and focus of the 21st century. However, achieving an improved rail freight transport service and an increased market share in a competitive environment is rather complex in several aspects as freight trains would need to operate with principles and characteristics resembling those of passenger’s traffic in order to attract new type of goods. READ MORE