Essays about: "Junyao Song"

Found 2 essays containing the words Junyao Song.

1. 1. The potential of using digital lockers as a delivery and return method for online purchasing of clothes

   University essay from Göteborgs universitet/Graduate School

   Author : Junyao Song; Gisela Gamborg Nielsen; [2017-06-29]
   Keywords : Last mile deliveries; digital lockers; e-commerce of clothes; customer satisfaction; customer experience; travel behaviour;

   Abstract : This thesis was written with the purpose of investigating the potential for using digital lockers as a last mile delivery method for e-commerce of clothes. Moreover, the thesis also aims at determine how online shopping of clothes and last mile deliveries affect the travel behaviour of the customers. READ MORE

3. 2. Implementing Internal Marketing To Influence Front Line Employee Job Satisfaction : A Case Study of Scandic Hotel in Västerås

   University essay from Mälardalens högskola/Akademin för ekonomi, samhälle och teknik

   Author : Cimin Ghaffari; Enkhmandakh Enkhluun; Junyao Song; [2014]
   Keywords : Hotel industry; service; internal marketing; front line employee; job satisfaction;

   Abstract : Course: FOA214 Bachelor Thesis in Business Administration, 15 ECTS University: Mälardalens University School of Business, Society and Engineering Date: 2014, June 2nd Authors: Enkhluun Enkhmandakh, Cimin Ghaffari and Junyao Song Tutor: Zarina Osmonalieva Examiner: Eva Maaninen-Olsson Keywords: Hotel industry, service, internal marketing, front line employee, job satisfaction, Scandic Hotel. Research Question: How does Scandic Hotel in Västerås influence front line employee job satisfaction through internal marketing activities? Purpose of Research: The purpose of this thesis is to describe and analyze how hotels can influence front line employee job satisfaction through internal marketing. READ MORE