Essays about: "Louise Persson Olsson"

Found 1 essay containing the words Louise Persson Olsson.

  1. 1. Best customer experience Entering the age of the customer

    University essay from Lunds universitet/Produktionsekonomi

    Author : Louise Persson Olsson; Annie Runeman; [2015]
    Keywords : Customer Experience; Service System; Service Quality and Information system.; Technology and Engineering;

    Abstract : Background The business environment is constantly changing, and the way companies do business is continuously changing, which is highly apparent in the automotive industry. Adaption is a fact for firms who want to stay in the game, but what will give a company a competitive advantage in this mess of constant changes? The above-mentioned are pointing towards a new era; the age of the customer. READ MORE