Essays about: "Marja Wedberg"

Found 2 essays containing the words Marja Wedberg.

1. 1. Moving from customer feedback to organizational learning : A case study of a Swedish DSO

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Alexander Skogsberg; Marja Wedberg; [2019]
   Keywords : customer feedback; customer-orientation; knowledge transfer; regulated monopoly; kundfeedback; kundorientering; kunskapsöverföring; reglerat monopol;

   Abstract : Customer-orientation is a strategy that has been adopted by many organizations. This strategy refers to the ability to assess the customer's perception of the service quality, for instance through customer feedback. Customer feedback can be acquired through surveys or given to the frontline employees. READ MORE

3. 2. An evaluation of alloying elements in shredded steel scrap : Economic and environmental aspects of the recycling process for the steel scrap category E40

   University essay from KTH/Materialvetenskap

   Author : Ulrika Solheim; Anna Willman; Marja Wedberg; [2017]
   Keywords : ;

   Abstract : .... READ MORE