Essays about: "Outside-in thinking"

Found 3 essays containing the words Outside-in thinking.

  1. 1. How the Covid-19 pandemic has affected the leadership and the direction of the organization

    University essay from Mittuniversitetet/Institutionen för kvalitets- och maskinteknik

    Author : Sharmineh Kakoulidis; Dekyi Hederstedt; [2021]
    Keywords : Covid-19 pandemic; TQM Total quality management ; change management; direction of the organization; customer need; organizational culture; leadership during crisis; empathy; digital communication channels; digital competence; value-based leadership; self-leadership; authentic-leadership; goal oriented leadership; empathetic leadership; trust based leadership; health-enhancing leadership; systems thinking; innovation; creativity; team; togetherness; reflection; conscious decisions; profitability; work smarter; Covid-19 pandemin; TQM Total quality management ; förändringsledning; ledning av organisation; kund behov; organisationskultur; leda under kris; empati; digitala kommunikationskanaler; digital kompetens; värdebaserat ledarskap; själv ledarskap; autentiskt ledarskap; målorienterat ledarskap; empatiskt ledarskap; tillitsbaserat ledarskap; hälsofrämjande ledarskap; systems thinking; innovation; kreativitet; grupp; togetherness; reflektion; medvetna beslut; lönsamhet; arbeta smartare;

    Abstract : Syftet med denna magisteruppsats har varit att utforska hur Covid-19 pandemin har påverkat ledarskapet och organisationens riktning.    Covid-19 pandemin har påverkar olika delar av ledarskapet. Resultaten visar tydligt att chefer känner sig överbelastade eftersom de måste hantera många administrativa uppgifter och alternerande möten. READ MORE

  3. 2. How to enhance Shareholder Value through a Customer support in the Insurance industry : A BUSINESS DRIVEN APPROACH TOWARDS MOBILE- AND SELF-SERVICE- BUSINESS INTELLIGENCE

    University essay from KTH/Industriell Management

    Author : Peter Smogner; Niklas Johnson; [2013]
    Keywords : Insurance industry; Customer Support; Call-Centre; Business Intelligence; Self-Service Business Intelligence; Mobile Business Intelligence; Shareholder Value; Value creation; Value drivers; Lean Service; Systems Thinking; Strategic Management; Operational Strategy; Outside-in thinking; Performance Management; Customer Retention; Customer Satisfaction; Service Quality.;

    Abstract : An increased competitive climate has enhanced the importance for companies to differentiate from other companies. Today, the customer support within service organizations are often disregarded as a source of value due to the focus on costs. Further, it has become more important to leverage the contact with the customer at all encounters. READ MORE

  4. 3. Naturinspirerad trädgård : ett designförslag

    University essay from SLU/Dept. of Landscape Architecture, Planning and Management (from 130101)

    Author : Stéphanie Granrot; [2013]
    Keywords : Forest garden; biodynamisk odling; naturlig trädgård; naturlik; woodland;

    Abstract : Detta arbete har syftat till att utreda vad en naturlik eller naturinspirerad trädgård bör innehålla, både vad gäller växtlighet som andra element som tillför det eftertraktade naturlika intrycket. För att ta reda på detta behövdes en djupare granskning av det mänskliga psykets reaktioner på naturlika intryck, något som det lyckligtvis redan finns många studier om. READ MORE