Essays about: "Retail Customer Value Creation"

Showing result 1 - 5 of 22 essays containing the words Retail Customer Value Creation.

  1. 1. How to improve customer satisfaction with customer surveys and lean for retail

    University essay from Göteborgs universitet/Graduate School

    Author : Nahia Bilbao Gato; [2023-07-18]
    Keywords : lean for retail; customer satisfaction;

    Abstract : Introduction: This dissertation project is based on a collaboration between the author and Volvo Trucks Europe. To answer the research question of How to improve customer satisfaction with customer surveys and lean for retail? This study describes a qualitative study of improving customer satisfaction with lean for retail in the Volvo Trucks dealership network, specifically in the Northern European Market. READ MORE

  3. 2. Open finance – a retail perspective: Creating and capturing value while balancing the dilemma of data protection

    University essay from Lunds universitet/Produktionsekonomi

    Author : Philips Pham; [2023]
    Keywords : Open finance; value capture; value creation; data protection; retail company; Technology and Engineering;

    Abstract : The banking and financial services industry is experiencing a significant transformation driven by factors such as regulatory changes, customer demands, and the growing focus on data. This evolution has given rise to the concept of open finance, an extension of open banking that encompasses various financial sectors. READ MORE

  4. 3. Implementation of a WMS through a value co-creation lens : A Qualitative Study Of Valueco-Creation From A Company Perspective

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Karen Mendoza Albornoz; Emerald Baldove Orsander; Isabelle Thoong; [2023]
    Keywords : Warehouse Management System WMS ; Value co-creation; resource integration; customer; supply chain; SCM; implementation; challenges; actors; information management; supply chain management;

    Abstract : Background: Today most companies strive to offer logistics services in a highly competitive market. In the ecommerce sector a WMS is a crucial element since these systems can handle different amounts of volumes. Implementing such a system can contribute positively to the value creation. READ MORE

  5. 4. Business Model Innovation for a Foodtech Startup : Solving Food Waste Using Real Time Spoilage Indicator

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Devanand Pasunuri; [2023]
    Keywords : ;

    Abstract : Food, an essential to human existence is also a major contributor to negative environmental and social impact due to the complexity of the food system, current ways of working of the stakeholders and consumer behaviour. This thesis deals with one such food product, fresh meat which has a high carbon footprint due to extensive land and water usage during production. READ MORE

  6. 5. From Listening to Action : A case study on how businesses co-create with their customers through engagement in Swedish family owned retail businesses.

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Isabell Ekengren Frank; Elliot Körner; [2023]
    Keywords : Customer Engagement; Co-creation; Family owned business;

    Abstract : With the constant changes in society, the way companies market themselves has changed and customer engagement, relationships and transparency has become a more important factor. Significantly in how businesses should conduct their business to create as much value as possible. READ MORE