Essays about: "Rotjarek Lumyong"
Found 2 essays containing the words Rotjarek Lumyong.
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1. Service quality of Thai travel agency, Thailand Resor AB, in Sweden
University essay from Akademin för hållbar samhälls- och teknikutvecklingAbstract : The customers perceived all 5 SERVQUAL dimensions; tangibles, reliability, assurance, responstiveness, and empathy, pertaining service quality performance at low level when compared with their expectation. Thailand Resor AB should fulfill these 5 gaps and pay attention at assurance dimension concerning conveying trust and confidence because of the highest gap. READ MORE
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2. Service Quality of Thai Travel Agency, Thailand Resor AB, in Sweden
University essay from Akademin för hållbar samhälls- och teknikutveckling; Akademin för hållbar samhälls- och teknikutveckling; Mälardalens högskola; Akademin för hållbar samhälls- och teknikutvecklingAbstract : The customers perceived all 5 SERVQUAL dimensions; tangibles, reliability, assurance, responstiveness, and empathy, pertaining service quality performance at low level when compared with their expectation. Thailand Resor AB should fulfill these 5 gaps and pay attention at assurance dimension concerning conveying trust and confidence because of the highest gap. READ MORE