Essays about: "Saeid Bawan"

Found 2 essays containing the words Saeid Bawan.

  1. 1. Self-Service Technologies : What Influences Customers to Use Them?

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Bawan Saeid; Elma Macanovic; [2017]
    Keywords : Self-Service Technology; Private Self-Service Technology; Perceived Control; Perceived Convenience; Hedonic Value Judgments; Utilitarian Value Judgements; Decision to Use;

    Abstract : Background: The society has changed and become increasingly characterized by technology-facilitated interactions. Companies are starting to make use of self-service. technologies (SSTs), instead of interpersonal encounters during service deliveries. Customers’ usage of SSTs has been examined in previous research. READ MORE

  2. 2. Tillfredsställelse och dess påverkan på bibehållandet av anställda

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Saeid Bawan; Olsson Hampus; Kindberg Magnus; [2016]
    Keywords : ;

    Abstract : Background: Employee retention is a theory about retaining employees. An organization with a high employee turnover may have trouble with increased costs in the form of hiring new employees and replacement costs, given that their employees are leaving by choice. READ MORE