Essays about: "Service Design and Cultural Expectations on Services : Applying Hofstede s Cultural Dimensions to Se"

Found 1 essay containing the words Service Design and Cultural Expectations on Services : Applying Hofstede s Cultural Dimensions to Se.

  1. 1. Service Design and Cultural Expectations on Services : Applying Hofstede's Cultural Dimensions to Services

    University essay from Institutionen för datavetenskap

    Author : Fabian Segelström; [2008]
    Keywords : Interaction design;

    Abstract : The notion of service design as a design field has emerged during the last 10-15 years and seems to be growing more and more; a 2007 textbook on interaction design states: “The new frontier of interaction design is services” (Saffer, 2007, p. 174). Since the field is so young, there still are areas which hardly have been explored. READ MORE