Essays about: "Service Performance Gap"

Showing result 11 - 15 of 67 essays containing the words Service Performance Gap.

  1. 11. Evaluation of Building Forms: An analytical study on environmental impact and energy performance

    University essay from Lunds universitet/Avdelningen för Energi och byggnadsdesign; Lunds universitet/Institutionen för arkitektur och byggd miljö

    Author : Shivani Mutatkar; Marianna Ciepiela; [2022]
    Keywords : Building form; Form factor; Energy demand; Environmental impact; Global warming potential; Technology and Engineering;

    Abstract : The study consisted of an analysis of buildings with different forms, based on residential archetypes, and an assessment of their energy demand and environmental impact, for Swedish conditions. A Shoebox Study was performed, including seven building archetypes, developed by assembling basic units, shaped like a shoebox. READ MORE

  3. 12. Security Analysis of OPC UA in Automation Systems for IIoT

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Vaishnavi Varadarajan; [2022]
    Keywords : Open Platform Communication Unified Architecture OPC UA ; Man in the Middle Attack; Denial of Service DoS ; Industrial Internet of Things IIoT ; Time Sensitive Networking TSN ; Open Platform Communication Unified Architecture OPC UA ; Man in the Middle Attack; Denial of Service DoS ; Industrial Internet of Things IIoT ; Time Sensitive Networking TSN ;

    Abstract : Establishing secured communication among the different entities in an industrial environment is a major concern. Especially with the introduction of the Industrial Internet of Things (IIoT), industries have been susceptible to cyber threats, which makes security a critical requirement for the industries. READ MORE

  4. 13. Security Analysis of OPC UA in Automation Systems for IIoT

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Vaishnavi Varadarajan; [2022]
    Keywords : Open Platform Communication Unified Architecture OPC UA ; Man in the Middle Attack; Denial of Service DoS ; Industrial Internet of Things IIoT ; Time Sensitive Networking TSN ; Open Platform Communication Unified Architecture OPC UA ; Man in the Middle Attack; Denial of Service DoS ; Industrial Internet of Things IIoT ; Time Sensitive Networking TSN ;

    Abstract : Establishing secured communication among the different entities in an industrial environment is a major concern. Especially with the introduction of the Industrial Internet of Things (IIoT), industries have been susceptible to cyber threats, which makes security a critical requirement for the industries. READ MORE

  5. 14. Service Quality effect on Customer Satisfaction and Word of Mouth

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Gustav Andersson; Carl Ingemarsson; [2022]
    Keywords : Service quality; Customer satisfaction; Word of Mouth; SERVQUAL; Disconfirmation theory; Grocery retail industry; Tjänstekvalitet; Kundnöjdhet; Word of Mouth; SERVQUAL; Disconfirmation theory; dagligvaruhandel;

    Abstract : This study has investigated the effect of service quality on customer satisfaction and Word of Mouth in the grocery retail industry. The purpose of the study was to measure the dimensions of service quality and see its effect on customer satisfaction and Word of Mouth. READ MORE

  6. 15. Environmental impact assessment of bike trailers. A comparative study of product-oriented and use-oriented product service systems using lifecycle assessment (LCA)

    University essay from Lunds universitet/Internationella miljöinstitutet

    Author : Isha Sen; [2022]
    Keywords : product-service system; life cycle assessment; bike trailer; circular business model; environmental impact evaluation; Earth and Environmental Sciences;

    Abstract : Linear business models which focus on growth and profitability have been deemed to be destructive to the environment, leading to generation of vast volumes of waste and contributing to environmental impacts. As a solution to this problem, a system wide change in the form of circular economy has been proposed. READ MORE