Essays about: "Service recovery"

Showing result 1 - 5 of 92 essays containing the words Service recovery.

  1. 1. Dynamic Risk Management in Air Traffic Management System Failures

    University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

    Author : Nick Lowth; [2024]
    Keywords : Air Traffic Control; Uncertainty; Risk Management; Air Traffic Management; Resilience; Emergence; Trade-offs; FLMU06; Social Sciences;

    Abstract : Context This research looks at managing uncertainty and recovery processes following failure of a sociotechnical system. The provision of Air Traffic Services (ATS) is an essential service that must continue to function supporting at a minimum; medical flights, search and rescue operations, humanitarian aid, State and military flights (as demonstrated during the recent global pandemic). READ MORE

  3. 2. Communication Professionals as the Office Factotum: A Study of Emotional Labour and Well-Being in the Communication Profession

    University essay from Institutionen för tillämpad informationsteknologi

    Author : Evelina Winberg; Jordan Thunell Idumwonyi; [2023-11-22]
    Keywords : communication professionals; emotional labour; emotional labour; job demands-resources theory; well-being;

    Abstract : This thesis investigated the concept of emotional labour for communication professionals in an internal communication context. Recently, the well-being of communication professionals has caught public attention in Sweden since the communication practitioner is considered an office factotum or all-purpose servant with numerous responsibilities and activities and is frequently overwhelmed by their multifaceted work assignments. READ MORE

  4. 3. Status Mapping of tank to grave management of Low-GWP refrigerants.

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Sandra Parra Gimeno; [2023]
    Keywords : Refrigerant; Blends; Synthetic low-GWP refrigerant; Natural refrigerant; Global Warming Potential GWP ; Tank-to-grave; Interviews.; Köldmedier; Blandning; Globalt uppvärmningspotential GWP ; Låg-GWP köldmedier; Naturligt köldmedier; installation till destruktion; Intervjuer.;

    Abstract : Refrigeration plays a vital role today in various residential, commercial, and industrial processes, requiring refrigerants to facilitate the cooling or heating processes. Over time, refrigerants have undergone significant changes to meet technological, social, environmental, and economic needs. READ MORE

  5. 4. Ecosystems Services in swidden agriculture in the Peruvian tropical Andes : the Kechwa-Lamas farm-forestry system

    University essay from SLU/Dept. of Urban and Rural Development

    Author : Geannine Gisset Chabaneix Portocarrero; [2023]
    Keywords : swidden agriculture; ecosystem services; Peru; Amazon;

    Abstract : In the Amazon, life supporting services are importantly associated to forest areas. Nevertheless, the connection of ecosystem services to agricultural systems it is also of great importance, because agriculture is one of the most important causes of degradation and loss of these areas. READ MORE

  6. 5. Detecting Metro Service Disruptions and Predicting their Spillover Effects throughout the Network using GTFS and Large-Scale Vehicle Location Data

    University essay from KTH/Transportplanering

    Author : WeiZhi Michelle Teo; [2023]
    Keywords : ;

    Abstract : One of the top factors that influence commuters’ satisfaction level with public transport is the punctuality of the service. Commuters rely on public transport to get them from their origin to destination on time and any form of delay will incur additional cost to both the commuters as well as the public transport operators. READ MORE