Essays about: "Servicekvalitet"
Showing result 1 - 5 of 19 essays containing the word Servicekvalitet.
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1. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company
University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE
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2. Analysis of Performance Parameters for Service Assurance in Radio Access Networks
University essay from KTH/Hälsoinformatik och logistikAbstract : During the thesis project, an evaluation tool was developed for Telenor. This tool identifies the most reliable cell within a site based on its standard deviation and systematically ranks the performance of each cell using key performance indicators (KPIs). READ MORE
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3. SMARTQUAL LITE : Assessing the Property Management’s Technological Service Quality of Office Buildings in Stockholm
University essay from KTH/Fastighetsföretagande och finansiella systemAbstract : This master's thesis presents the development of a conceptual model, SMARTQUAL LITE, designed to measure and evaluate the quality of services delivered by smart buildings. The purpose of this research is to provide a foundation for a comprehensive service quality model, SMARTQUAL, enabling smart building service providers to enhance their service offerings and effectively meet tenant demands. READ MORE
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4. Online Sample Selection for Resource Constrained Networked Systems
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : As more devices with different service requirements become connected to networked systems, such as Internet of Things (IoT) devices, maintaining quality of service becomes increasingly difficult. Large data sets can be obtained ahead of time in networks to train prediction models offline, however, resulting in high computational costs. READ MORE
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5. What is school food service quality? (part 1) : exploring perceptions of service quality among children and food service professionals in Sweden
University essay from Högskolan Kristianstad/Fakulteten för naturvetenskapAbstract : Background: Every year 260 million lunch meals are served in Swedish schools. To design sustainable meals that are eaten and appreciated by the children, not only the food is important but also to understand how the meeting between the Food Service Professionals (FSP) and the children, and part of the service provided, affects the children's overall meal experience. READ MORE