Essays about: "Svetlana Kolesova"

Found 1 essay containing the words Svetlana Kolesova.

  1. 1. Explaining customers’ relationship commitment in the non-profit sector

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Svetlana Kolesova; [2017]
    Keywords : Commitment; non-profit organizations; relationship marketing; quantitative study;

    Abstract : Purpose The purpose of the study is to explain what affect customers’ relationship commitment to non-profits organizations. Methodology This study employs the quantitative approach with the help of webbased survey. Findings Relationship commitment has two direct antecedents, namely trust and relationship benefits. READ MORE