Essays about: "conclusion of Customer satisfaction"

Showing result 1 - 5 of 87 essays containing the words conclusion of Customer satisfaction.

  1. 1. Statistical Methods to Control and Predict Quality Performance of Spare Part Operations

    University essay from Chalmers tekniska högskola/Institutionen för teknikens ekonomi och organisation

    Author : JOSE ALEJANDRO RAMIREZ CIRO; MUSTAFA ANIL GÜNGÖR; [2018]
    Keywords : statistical methods; control charts; predictive modelling; quality performance;

    Abstract : With the increasing competition in market, automotive companies are constantly seekingopportunities to obtain competitive advantage. Aftermarket services offer big potential to dothis. In order to unveil the potential and turn it into customer satisfaction and profits, thecompanies need to focus on the quality performance of their operations. READ MORE

  2. 2. Minimization of Output Variation in Mass Customized Production

    University essay from Högskolan i Jönköping/JTH, Industriell organisation och produktion; Högskolan i Jönköping/JTH, Industriell organisation och produktion

    Author : My Ngoc Johansson; Salwa Al Hasbani; [2018]
    Keywords : Output variation; mass customized production; Standardised work; line balancing; internal logistics; kitting; sequencing and scheduling material deliveries;

    Abstract : During the past decades, there have been an acceleration of customers’ needs of customized products. This have pressured many companies in offering customized products in order to reach customer satisfaction and keep growing and expanding their market share. READ MORE

  3. 3. What implications does an omnichannel strategy have on customer loyalty for fashion retailers in Sweden?

    University essay from

    Author : Simon Barly Lindbo; Yara Galouk; Stefan Susa; [2018]
    Keywords : Omnichannel; Fashion; Sweden; Customer Loyalty; Retailer;

    Abstract : This paper is about the omnichannel marketing strategy, defined by Levy, M., Weitz, B., and Grewal, D. (2013) as, “a coordinated multichannel offering that provides a seamless experience when using all of the retailer’s shopping channels”. READ MORE

  4. 4. Customer Satisfaction Drivers for Industrial Vending Systems : Evidence from the Manufacturing Industry

    University essay from Högskolan i Gävle/Företagsekonomi; Högskolan i Gävle/Företagsekonomi

    Author : Anna Backer-Meurke; Tove Gioeli; [2017]
    Keywords : Industrial Vending Systems; Industrial Product-Service Systems; Service Quality; Value Co-creation; Customer Satisfaction; Commitment; Trust;

    Abstract : Problem: Development of a firm’s offering is a vital weapon for competition. Obtaining knowledge on customer expectations and translating those into product development and superior service delivery is surrounded by prioritisation decisions. READ MORE

  5. 5. The relation between dissatisfied customers and the motivation to engage in negative eWOM on a service organizations social community

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle; Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Josephine Bennegren; Fredrik Hagelqvist; [2017]
    Keywords : ;

    Abstract : Engagement in social communities online have in the recent years showed a great globalpopularity. Both private people and organizations are using online social communities toposition themselves, taking place on different social media platforms. READ MORE