Essays about: "consumer service thesis"

Showing result 1 - 5 of 218 essays containing the words consumer service thesis.

1. 1. The language of risk: A quantitative study on the effects of presentation format in risk communication

   University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

   Author : Andreas Lidin; Daniel Mira; [2024]
   Keywords : Risk Communication; Numeracy; Presentation Format; Natural Frequencies;

   Abstract : Consumers are faced with everyday decisions requiring understanding and interpretation of risks and probabilities. One area where the importance of good risk communication is particularly salient is in modern healthcare where shared medical decision making is a central feature. READ MORE

3. 2. Beyond the Plate : A qualitative study on atmospheres impact oncustomer experiences in the Swedish restaurantindustry.

   University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

   Author : Victor Eskilsson; Sarah Wahlund; [2023]
   Keywords : Consumer experience; Atmosphere; FAMM-model; Customer Journey Canva;

   Abstract : This thesis was conducted to get a better understanding on how the atmosphereimpacts a restaurant experience in Sweden. To investigate which factors influence arestaurant's atmosphere, the customer journey model and FAMM-model will beutilized. READ MORE

4. 3. Optimizing within the Supply Chain: A Mathematical Model for Inventory Optimization with respect to Demand Planning

   University essay from KTH/Matematisk statistik

   Author : William Bork; Martynas Giedraitis; [2023]
   Keywords : Inventory model; ”Fast Moving Consumer Goods-company” FMCG-company ; Reorder point; Order quantity; ”Software as a Service-Company”; EOQ-model; R; Q -model; Forecast; Holt-Winters model; Inventory model; ”Fast Moving Consumer Goods-company” FMCG-company ; Reorder point; Order quantity; ”Software as a Service-Company”; EOQ-model; R; Q -model; Forecast; Holt-Winters model;

   Abstract : This thesis examines how to design a mathematical inventory model for a ”Fast Moving Consumer Goods”-company (FMCG-company), which determines the optimal reorder point and order quantity such that the average inventory cost is minimized. The thesis was made in collaboration with a ”Software as a Service”- company which provided the data containing information about the products and inventory management of one of their customers, a FMCG-company. READ MORE

5. 4. Service quality in telemedicine : A service evaluation of Europe's largest digital healthcare provider

   University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

   Author : Joseph Harb; [2023]
   Keywords : Service quality; Consumer satisfaction; Telemedicine; KRY; SERVQUAL;

   Abstract : Purpose - This thesis strives to conduct a service quality evaluation of the telemedicine provider KRY to find out what factors in telemedicine service are influencing the performance the most. The research uses KRY as a reference point to find the factors in said service provider but also to help the entire industry of digital healthcare. READ MORE

6. 5. Performance of message brokers in event-driven architecture: Amazon SNS/SQS vs Apache Kafka

   University essay from KTH/Hälsoinformatik och logistik

   Author : Johan Edeland; Ivan Zivkovic; [2023]
   Keywords : event-based architecture; message broker; latency testing; load testing; data streaming; cloud; backend; Apache Kafka; Amazon Simple Queue Service; Amazon Simple Notification Service; händelsedriven arkitektur; meddelandebuss; latenstestning; lasttestning; data strömning; moln; backend; Apache Kafka; Amazon Simple Queue Service; Amazon Simple Notification Service;

   Abstract : Microservice architecture, which involves breaking down applications into smaller and loosely coupled components, is becoming increasingly common in the development of modern systems. Connections between these components can be established in various ways. READ MORE