Essays about: "customer care."

Showing result 1 - 5 of 97 essays containing the words customer care..

  1. 1. Efficiency by design : A way to meet expert users' needs

    University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronik

    Author : Nike Vejbrink Starbrink; [2024]
    Keywords : User Experience; Interaction Design; Usability; Expert Users; Efficiency;

    Abstract : The administration software is a crucial component of any successful company. It is often overlooked, but it plays an essential role in ensuring the smooth operation of the business. It is the backbone of the company's operations, and it must be able to meet the evolving needs of its users. READ MORE

  2. 2. EXPLORING THE POTENTIAL OF PERCEPTUAL LIGHT ART TO ENHANCE EXPERIENTIAL RETAIL ENVIRONMENTS

    University essay from KTH/Ljusdesign

    Author : Janani Narayanan; [2023]
    Keywords : Experiential retail environment; Immersive experience; Perceptual light art; Skyspace;

    Abstract : The surge in online shopping has resulted in decreased customer presence in brick-and-mortar stores. To attract customers, retailers need to enhance the experiential value of their environments. Lighting plays a crucial role in creating appealing spaces and guiding customers. READ MORE

  3. 3. Core values and their role in attracting future employees: A quantitative study measuring how Swedish employers’ core values matter to students, in the light of external employer branding

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Sofia Dolff Sandelius; Ida Thyberg; [2023]
    Keywords : Employer Branding; External Employer Branding; Core Values; Attraction; Recruitment; Business and Economics;

    Abstract : Studies show that employees are an organisation’s most important asset. Therefore, an employer needs to attract the desired future employees. Currently, core values appear frequently on employers’ websites. Core values could consequently operate as a part of external employer branding to attract candidates. READ MORE

  4. 4. Obstacles for Change Management in a Fragmented Digitized Postmodern Society. : A Case Study of the Digitalization Authority in Sweden.

    University essay from Mittuniversitetet/Institutionen för ekonomi, geografi, juridik och turism

    Author : Hanna Eriksson; [2023]
    Keywords : Change management; postmodernism; fragmentation; organization culture; digitalization;

    Abstract : Change management is an increasingly prominent and complicated topic. In the postmodern digitized society, Sweden is believed to be at the forefront, yet in Swedish radio, information experts claim that the country is far from able to manage a crisis. READ MORE

  5. 5. Predicting Short-term Absences of a Railway Crew using Historical Data

    University essay from KTH/Matematisk statistik

    Author : Agnes Björnfot; Sandra Fjelkestam; [2023]
    Keywords : statistics; machine learning; absence prediction; random forest; XGBoost; quantile regression; statistik; maskininlärning; frånvaroprognoser; random forest; XGBoost; kvantilregression;

    Abstract : Transportation via train is considered the most environmentally friendly way of traveling and is widely seen as the future of transportation. Canceled and delayed trains worsen customer satisfaction; thus, punctual trains are crucial for railway companies. READ MORE