Essays about: "customer satisfaction in products questionnaire"

Showing result 1 - 5 of 13 essays containing the words customer satisfaction in products questionnaire.

1. 1. Online shopping in different cultures and levels of technologies in relation to Customer Satisfaction: Accra (Ghana) and Stockholm (Sweden).

   University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

   Author : Muhammad Sorower Alam; Kwaku Mensah Gavor; [2020]
   Keywords : Customer satisfaction; Online shopping; Culture and Technology; Stockholm; Accra;

   Abstract : Background: This study examines online shopping in different cultures and technologies in relation to customer satisfaction in Stockholm and Accra; a developed city with a developing city respectively. In recent times, the use of the internet has rapidly increased around the globe and with it emerged online shopping as a means employed by which business organizations and individual sellers and service providers to maximize growth. READ MORE

3. 2. What do skin care consumers think about personalization of content, user interface or a combination of both?

   University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

   Author : Johannes Bäckerås; [2019]
   Keywords : Personalization; Customer Satisfaction; Customer Loyalty; Optimization; Customer attitude; Personligfiering; Kundnöjdhet; Kundlojalitet; Optimering; Kunders attityd;

   Abstract : Background The cosmetic industry is growing at a fast pace and, like other industries, there are a few problems regarding e-retailing that makes it hard for customers to make optimal purchase decision. Example of problems are; the number of e-retailers increase, e-retailers’ variety of products increase, and the content is almost unlimited. READ MORE

4. 3. Usability in M-commerce : Critical factors to consider when adapting m-commerce

   University essay from Högskolan i Borås/Akademin för bibliotek, information, pedagogik och IT

   Author : Aida Licina; Hannah Radtke; Charlotte Johansson; [2018]
   Keywords : E-commerce; M-commerce; M-commerce in Sweden; Usability; Mobile devices; Critical usability factors in m-commerce;

   Abstract : The electronic commerce is a phenomenon that has developed rapidly during recent years and has come to take larger part in the everyday life. The act of buying and selling products online is referred to as electronic commerce and today, this phenomenon is starting to take more space within the mobile devices which is called mobile commerce. READ MORE

5. 4. Customer service experience : An investigation of key success factors of a business model for digitally enhanced and demand driven manufacturing of personalised apparel products

   University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

   Author : Mate Granic; Clara Huss; [2017]
   Keywords : Service Experience; Customer Journey; Personalisation; Apparel Product; Demand Driven; Business Model; Service Value Web; Customer Experience; Service; Textile Value Chain;

   Abstract : Purpose: The purpose of this paper is to investigate key success factors of a business model for digitally enhanced and demand driven manufacturing of personalised apparel products. Through the investigation of a questionnaire and two focus group discussions the research outlines the co-creation of customers and the company when personalising an apparel productafter individual requests. READ MORE

6. 5. Kundnöjdhet vid jord-och skogsaffärer : fallet Areal

   University essay from SLU/Dept. of Forest Products

   Author : Minna Norrman; [2016]
   Keywords : kundvärde; kommunikation; relationsmarknadsföring; tjänstemarknadsföring; jord-skogsfastighet; fastighetsmäklare; customer value; communication; relationship marketing; service marketing; quality; real estate agent;

   Abstract : Förståelsen för- och vikten av kundnöjdhet och affärsrelationer med sina kunder har under de senaste decennierna ökat. Begreppen tjänstemarknadsföring och relationsmarknadsföring har blivit etablerade och idag vill de flesta företag veta hur kunder upplever affärerna med dem. READ MORE