Essays about: "customer service provided by banks"

Showing result 1 - 5 of 9 essays containing the words customer service provided by banks.

  1. 1. The sudden rise of neobanks and the threat it poses upon the traditional banking system.

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Victor Lindström; Olof Nilsson; [2023]
    Keywords : ;

    Abstract : The aim of this paper is to investigate the emergence of neobanks in the financial services industry, and whether they pose a threat to traditional banks. To successfully answer this, gaps in previous research and studies were examined to generate three research questions. READ MORE

  3. 2. The Impact of Virtual Agents on Customer Loyalty in Major Swedish Banks

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Oskar Bladh; Hedvig Henrekson; Ida Modée; [2018]
    Keywords : Customer Loyalty; Banking Sector; Customer Service; Artificial Intelligence; Virtual Agents;

    Abstract : Abstract Background Since the emergence of digital banking, the financial sector has experienced a significant transformation in both how business is conducted and how services are provided to customers. Previous literature has examined how new technologies and the digitalization of banks' customer service affect customer loyalty. READ MORE

  4. 3. Inventory control of finished goods for the aftermarket.

    University essay from Lunds universitet/Produktionsekonomi

    Author : Sercan Eminoğlu; [2017]
    Keywords : Aftermarket products; forecasting; operations research; intermittent demand patterns; inventory control.; Technology and Engineering;

    Abstract : Background TitanX Engine Cooling is a global supplier of powertrain cooling solutions to commercial vehicles, both for OEMs and the independent aftermarket. The company with annual sales of over 1.6 billion SEK (US$ 192 million) has some 800 employees worldwide. READ MORE

  5. 4. Inventory control of finished goods for the aftermarket.

    University essay from Lunds universitet/Produktionsekonomi

    Author : Joan Esteve i Magrané; [2017]
    Keywords : Aftermarket products; forecasting; operations research; intermittent demand patterns; inventory control.; Technology and Engineering;

    Abstract : Background TitanX Engine Cooling is a global supplier of powertrain cooling solutions to commercial vehicles, both for OEMs and the independent aftermarket. The company with annual sales of over 1.6 billion SEK (US$ 192 million) has some 800 employees worldwide. READ MORE

  6. 5. Risk management in a customer-owned bank. A case study of Länsförsäkringar Bank

    University essay from Göteborgs universitet/Graduate School

    Author : My Folkeson; Matilda Danielsson; [2015-07-07]
    Keywords : Risk management; enterprise risk management; customer-owned banks; management control; banking regulations;

    Abstract : Background: In the wake of the latest financial crisis, which was characterized by excessive risk-taking and short-term behavior to increase shareholder values, there has been a shift from financial risk management to enterprise risk management (ERM). New regulations have been introduced to sharpen the risk management in the financial service sector, but these regulations have been criticized for being too standardized and encouraging uniformity. READ MORE