Essays about: "customer service strategy"

Showing result 1 - 5 of 228 essays containing the words customer service strategy.

  1. 1. Teamwork makes the Theme work : A qualitative study on theming and performative labour as a differentiation strategy on SME Cafés in Sweden

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Zeeb Hala; To Quan Luu; [2023]
    Keywords : servicescape; theming; theme; performative labour; aesthetic labour; emotional labour; interaction; teamwork; café; coffee shop; differentiation; differentiation strategy; Disneyization; SME;

    Abstract : Servicescape is a physical setting where the performance, delivery and consumption are exchanged within a service marketplace. It includes sensory components, such as the theme of the place that has a high impact on customer perceptions and purchasing decisions and providing them with extraordinary experiences (Pine and Gilmore, 1999; Zeithaml, Bitner and Gremler, 2009). READ MORE

  3. 2. Test Strategy for New Product Development : Specific actions to enhance overall test strategy at ABB Robotics

    University essay from KTH/Produktionsutveckling

    Author : Ashraf Valizada; Davide Lorenzo Astolfi; [2023]
    Keywords : Test strategy; new product development test processes; test organization; advanced testing tools; robotics;

    Abstract : Testing is a crucial process for organizations to identify any defects, ensure high-quality standards, enhance customer experience, mitigate risks, and comply with regulations. With proactive identification and resolution of problems, efficient testing saves time, money, and effort, ultimately contributing to the organization's overall success. READ MORE

  4. 3. Hållbarhetscertifiering : effekter på värdekedjan av byggmaterial

    University essay from SLU/Dept. of Forest Economics

    Author : Sofia Andersson; [2023]
    Keywords : effekter på värdekedjan; fallstudie; frivilliga hållbarhetscertifieringar för byggnader i Sverige; hållbar utveckling; ; standarder;

    Abstract : En av vår tids stora utmaningar handlar om att möta klimatkrisen och ökade krav på levnadsstandard hos en växande global befolkning. Allt fler flyttar från rurala till urbana områden, vilket pressar bostadsmarknader världen över. READ MORE

  5. 4. Digital security monitoring of cloud services - SLA Analyser- Availability Monitoring tool for DB Cloud Services

    University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

    Author : Sneha Gupta; Mosammath Nazifa Anjum Islam Anika; [2023]
    Keywords : SLAs; Availability; Cloud service monitoring;

    Abstract : Cloud computing is in current demand and widely used for businesses because of its scalability and flexibility. An agreement is signed between cloud providers and customers to guarantee the level of services are available as promised, it is called Service Level Agreement (SLA). READ MORE

  6. 5. Sustainability and circularity metrics for EV batteries: Enabling circular economy strategy decision making and value communication

    University essay from Lunds universitet/Internationella miljöinstitutet

    Author : Gunjan Kolhe; [2023]
    Keywords : Sustainability metrics; Circularity metrics; LIB CE strategies; Second life battery energy storage system; Product service system; Earth and Environmental Sciences;

    Abstract : The increasing focus on lithium-ion batteries (LIBs) in the context of electrification of transport sector has raised concerns about their high costs, resource and energy demands, environmental impact, and social supply chain risks. To address these challenges and maximize the value of LIBs throughout their lifecycle, circular economy (CE) strategies, such as reusing and repurposing, are being explored. READ MORE