Essays about: "e-Service thesis"

Showing result 1 - 5 of 16 essays containing the words e-Service thesis.

  1. 1. Type of online sales channel as a determinant of consumers’ perception of its e-service quality : An experimental study of Generation Y on the e-commerce market

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Agnieszka Maria Kozakiewicz; Lisa Lienstromberg; [2022]
    Keywords : e-commerce; e-service quality; online sales channels; consumer behaviour;

    Abstract : With the growing popularity of e-commerce, this market has become highly competitive, prompting companies to develop an appropriate strategy. As it turned out, focusing on e-service quality is the key and most competitive strategy in this market. READ MORE

  3. 2. Redesigning the user experience in a public organisation : The case of the Swedish Tax Agency’s e-service ”Skattekonto”

    University essay from Umeå universitet/Institutionen för datavetenskap

    Author : Matilda Bankel; [2022]
    Keywords : ;

    Abstract : Public e-services are often synonymous with being frustrating to use. The reason for this is that state-run electronic services (e-services), such as the ones run by the Swedish Tax Agency (Skatteverket), are expected to be intuitive, innovative, and easy to use. READ MORE

  4. 3. A Novel Approach to Describe EdgeCloud SLA using TOSCA

    University essay from Blekinge Tekniska Högskola/Institutionen för datavetenskap

    Author : Sivakishan Atal Bihari BEESA; [2021]
    Keywords : TOSCA; SLA; Decentralized marketplace; SLA definition languages; Edge cloud; Blockchain; Hyper ledger fabric blockchain; Nubo; SLA management.;

    Abstract : Nubo is a broker-less and decentralized edge cloud marketplace that provides APIexposure for integration between entities of the marketplace, i.e., service providers and customers of edge cloud. The core functionalities of this marketplace are implemented by using Hyperledger Fabric blockchain. READ MORE

  5. 4. Digital Vacation Management : An Electronic Vacation Management System for Karlstad Municipality

    University essay from Karlstads universitet/Institutionen för matematik och datavetenskap (from 2013)

    Author : Heidi Pykäläinen; [2020]
    Keywords : MERN; digitization; JavaScript; open source; LDAP; React; Node; MongoDB; Express; Web;

    Abstract : The digitization of manual handling of paper forms is an ongoing project atKarlstad municipality, and their management of vacation exchanges is one of thefirst business processes to be digitized. This process involves applicants printingand filling in a vacation exchange paper form, which is submitted to a departmentmanager for processing, and then forwarded to a payroll administrator forregistering. READ MORE

  6. 5. Shopping on social media: : A qualitative study to explore Chinese consumers’ purchasing experience on WeChat

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Lingtao Gu; Feiyan Mu; [2018]
    Keywords : Word of mouth; E-service quality; Social media; WeChat; Qualitative study; China;

    Abstract : WeChat is a widely used multi-functional social media platform in China. The increasing number of WeChat users provides new possibilities and challenges for company marketing strategy. We draw literature from word-of-mouth (WOM) and e-service quality (e-SQ). READ MORE