Essays about: "evaluation of after-sales service"

Found 4 essays containing the words evaluation of after-sales service.

  1. 1. Evaluation of Factors Affecting the Decision-Making Process of Sneaker Purchase among Chinese Post 90s Consumers

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Siyi Chen; Tuoyu Liu; Yuhao Su; [2022]
    Keywords : Sneaker; Chinese consumer; Five-stage consumer decision-making process; Sneaker market; Consumer behaviour;

    Abstract : Title Evaluation of Factors Affecting the Decision-Making Process of Sneaker Purchase among Chinese Post 90s Consumers. Background Sneakers have become an essential part of the younger generation's wardrobe in today's society, reflecting the millennial drive for comfort and leisure. READ MORE

  3. 2. Mapping and improving the after sales flow in a high-tech assembly plant : A case study of the aftermarket at Saab Järfälla

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Viktor Toftberger; Gustaf Jörnelius; [2018]
    Keywords : Aftermarket; After Sales Services; High-Mix Low-Volume Production; Production Planning; Visual management; Eftermarknad; Hög-variation låg-volym produktion; Produktionsplanering; Visuell styrning; Produktionsvisualisering;

    Abstract : This thesis report is the final element of the Master of Science degree in Industrial Design Engineering at Luleå University of Technology, conducted between January and September 2017 at Saab AB Surveillance in Järfälla, Sweden. The purpose of this thesis project was to analyze the current situation inside production of aftermarket products with an aim to create an extensive mapping of the current situation. READ MORE

  4. 3. Measuring and Evaluating the Supply Chain by implementing the BSC and investigating the quality of the Supply Chain: A case study at Giraff Technologies

    University essay from Akademin för innovation, design och teknik

    Author : Eleni Odontidou; [2013]
    Keywords : Supply Chain; Supply Chain quality; Supply Chain Performance Measurement; Balanced Scorecard; Supply Chain costs; and After-sales service;

    Abstract : In today’s world, globalization has increased the competition among companies and functioned as a factor for increased product variety, increased amount of customized products and shorter product life cycles. Supply Chain management is considered one of the most critical strategies for increasing organizational effectiveness and enhancing the customer service. READ MORE

  5. 4. Important attributes influencing B2B customer value in the EMS market

    University essay from Karlstads universitet; Fakulteten för ekonomi, kommunikation och IT

    Author : Alexandra Lutz; Van Nguyen; [2011]
    Keywords : customer value; B2B customers; electrronic manufacturing services market;

    Abstract : The thesis presents a study on important attributes which should be considered by the supplier in buying situations in the electronic manufacturing services (EMS) market. Hence, the importance level of attributes is investigated to see which attributes are more or less important when business-to-business (B2B) customers place an order. READ MORE