Essays about: "framework for a general model for service quality"

Found 4 essays containing the words framework for a general model for service quality.

  1. 1. A case study in consolidating the loss structure of different manufacturing sectors under lean context

    University essay from Lunds universitet/Produktionsekonomi

    Author : Hua Tong; Thi Minh Trang Dao; [2020]
    Keywords : Lean Manufacturing; Loss Deployment; Loss Structure; World Class Manufacturing WCM ; Technology and Engineering;

    Abstract : In the light of lean methodology, World Class Manufacturing requires continuous improvement in analyzing the losses to eliminate the wasteful resources and to boost the overall productivity. However, the standardized loss structure should be well-balanced to be general enough to cover the whole manufacturing procedure while being specific enough to point out the real issues happening for further improvement. READ MORE

  3. 2. PLASTIC ADDITIVE MANUFACTURING AND ITS POTENTIAL EFFECTS ON A SUPPLY CHAIN : A case study concerning selection of beneficial parts for additive manufacturing through utilizing a methodological part evaluation framework

    University essay from KTH/Industriell produktion

    Author : Valentin Krehl; [2017]
    Keywords : ;

    Abstract : Recently additive manufacturing (AM) is rapidly growing and evolving due to the advancements made in speed, quality, resolution and performance. Consequently, AM is starting to become, beyond prototyping, increasingly important for the manufacturing of end-use parts. READ MORE

  4. 3. Breaking Uncertainties for Product Offerings : "A Holistic Framework of Uncertainty Management for Planning, Designing and Developing PSS (Product/Service System) "

    University essay from Linköpings universitet/Projekt, innovationer och entreprenörskap

    Author : Allan Ashok Kumar; Giang Chau Trinh; [2011]
    Keywords : PSS; Product; Service; Risk; Uncertainty; Opportunity; Framework;

    Abstract : In the last decade, PSS (Product/ Service System) emerged as a new effective business model in helping manufacturers increase significantly productivity and customer’s satisfaction, whist minimizing environmental impact. PSS contributes drastically to the development of an innovative transaction trend, in which rather than just providing physical products separately, industrial Companies are more focusing on integrated service offers and customer’s need fulfillment. READ MORE

  5. 4. Values drive value when creating sustainable service business : A study of a medium-sized values-driven company: Löfbergs Lila

    University essay from Fakulteten för ekonomi, kommunikation och IT

    Author : Bo-Jacob Enquist; [2007]
    Keywords : Service Management; Sustainable business; Management Control;

    Abstract : This Master thesis investigates how values can drive value when creating sustainable business.Concepts like Corporate Social Responsibility (CSR) and Sustainable Development (SD) has in the last years become more and more accepted and therefore practiced in the business world. READ MORE