Essays about: "information technology and service quality"

Showing result 1 - 5 of 203 essays containing the words information technology and service quality.

  1. 1. Battery storage implementation in Sweden and sizing software development

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Santiago Moreano Rojas; [2023]
    Keywords : ;

    Abstract : Due to the rampant growth of the penetration of renewables into the electrical grids across the world, more challenges appear in the way to assure the optimal operation of the energy system. More particularly, in the case of Sweden, the nuclear power decommissioning tendency and the 100% renewable energy target by 2040, set two strong additional motivations for the rise of issues regarding variability, uncertainty, stability, balancing and quality in the grid. READ MORE

  3. 2. The use of retail self checkout systems and its influence on the experiences of the Swedish shopper

    University essay from Malmö universitet/Institutionen för datavetenskap och medieteknik (DVMT)

    Author : Pontus Berg Nordström; Kin Lok Lee; [2023]
    Keywords : Self-service technology SST ; User satisfaction; Human Computer Interaction HCI ; Information and Communication Technology ICT ; Service Quality; Consumer attitudes; Technological Innovation; Supermarkets; Retailing.;

    Abstract : Traditional retail with personal service is becoming scarce. The personal interaction is replaced with self service alternatives, and the consumer is now seen as a co-service producer. READ MORE

  4. 3. How to measure the true end-user impact of Energy Performance features in a mobile network

    University essay from Linköpings universitet/Institutionen för datavetenskap

    Author : Diba Rezaie; [2023]
    Keywords : lte; 4g; qos; qoe; quality of experience; quality of service; measure; end-user; communication; mobile network; mobile operator;

    Abstract : The Information and Communication Technology (ICT) industry is one of the most energy consuming industries in the world. With the increase of the number of global mobile traffic users which is growing rapidly for each year, it is more important than ever for all industries to implement energy efficient methods to decrease the greenhouse gas emissions. READ MORE

  5. 4. Do reviews really affect your hotel decision? : A study about what impact reviews have on the consumers buying decision in the hotel industry.

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Sebastian Davidsson; [2023]
    Keywords : Hotel booking; Online reviews; Consumer decision making process; E-Word-of-mouth;

    Abstract : Background Today the hotel industry has become very digitalized compared to when there was only a travel catalogue to look in. Nowadays people search for information about hotels and read reviews from past guests online. There are different kinds of accommodations and lately it has become popular with shared services like Airbnb. READ MORE

  6. 5. Building Information Modelling for Energy Analysis and Environmental Assessment : The comparison of LEED and Miljöbyggnad for two school buildings in Gävle, Sweden

    University essay from Högskolan i Gävle/Energisystem och byggnadsteknik

    Author : Sabir Ali; [2022]
    Keywords : Building Information Modelling BIM ; Building Environmental Assessment Tools BEATs ; Leadership in Energy and Environmental Design LEED ; Miljöbyggnad;

    Abstract : The building sector is one of the largest energy consumers and there are global efforts toward sustainable and energy-efficient new buildings and existing buildings retrofit. The application of Building Information Modelling (BIM) in environmental assessment was practiced and studied following the increasing number of projects adopting the BIM workflows and pursuing green building certifications. READ MORE