Essays about: "japan service culture"

Showing result 1 - 5 of 7 essays containing the words japan service culture.

  1. 1. Indices for Virtual Service Agent Design: Cross-Cultural Evaluation

    University essay from Lunds universitet/Institutionen för informatik

    Author : Peter Gerhat; [2016]
    Keywords : Virtual service agent; Avatar; Affective computing; Cross-cultural comparison; Localization; Business and Economics;

    Abstract : While localization helps to create websites and mobile apps for specific target markets, not as much attention was devoted to the area of affective virtual service agents. The situation is changing due to advances in affective computing and artificial intelligence. READ MORE

  2. 2. THE APPLICATION OF POLITENESS THEORY INTO ENGLISH EDUCATION IN JAPAN

    University essay from Avdelningen för språk och kultur; Filosofiska fakulteten

    Author : Maho Kawai; [2013]
    Keywords : politeness theory; ESL in Japan;

    Abstract : In Japan, the Ministry of Education, Culture, Sports, Science and Technology (MEXT) revised the Course of Study in English education twice in the last decade (in 2002 and in 2011), and the drastic changes have been made especially in the section of communicative skills: introduction of English study in elementary school, teaching English in English in high school, requirement of the subject ‘Oral Communication I’ in high school, etc. The aim of the revisions is to produce international individuals, who have high English proficiency not only in input-skills but also in output-skills, especially in speaking (MEXT 2004: 90, MEXT 2011). READ MORE

  3. 3. Reaching the Japanese Tourist - A qualitative study investigating Australian Tourism Companies’ promotional efforts on the Japanese market

    University essay from Sektionen för ekonomi och teknik (SET)

    Author : Mari Pettersen; Sara Norman; [2008]
    Keywords : Japan; Promotion; Culture; Tourism;

    Abstract : The purpose of this study is to investigate promotion within the tourism industry on the Gold Coast, Australia, focusing on tourism companies’ promotional efforts on the Japanese market. The aim is to answer the question ‘How can Australian tourism companies effectively promote themselves on the Japanese market?’ through five specific research objectives: (1) to get a better understanding of tourism- and attraction marketing, (2) to get familiar with the characteristics of the Japanese tourist and their travel patterns, (3) to investigate which factors in regards to culture, are influencing the tourism companies’ promotion in Japan, (4) to identify critical success factors for successful promotion of Australian tourism companies on the Japanese market, and (5) to identify similarities and differences between small and large companies when it comes to tourism promotion on the Japanese market. READ MORE

  4. 4. How can companies increase their market share?

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Charlotte Wallin; [2008]
    Keywords : industrial marketing; market share; competitors; Japan; Russia; Italy;

    Abstract : This master´s thesis is the work of Charlotte Wallin at Blekinge Institute of Technology the summer and autumn 2007. The aim of this master thesis is to show how important it is to make deep market investigations of the present situation before expensive market activities are decided and entered into the market in question. READ MORE

  5. 5. The Customer is God: Japanese Service Culture in Clothing Stores

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Heléne Melin; Karl Wikström; [2007]
    Keywords : Japan; service; service culture; customer focus; store environment;

    Abstract : When was the last time you were positively surprised by the service in a clothing store? This thesis explores Japanese service management in clothing stores and makes a comparison with Sweden. The thesis is divided into two major areas: differences between (A) consumers and (B) service. READ MORE