Essays about: "literature review of customer satisfaction"
Showing result 21 - 25 of 75 essays containing the words literature review of customer satisfaction.
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21. How is employee turnover related to employee retention? A systematic review on two sets of meta-analyses.
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : For years researchers have studied retention and turnover, yet there is still no single solution for the problem of balancing both these concepts in organizations. Turnover is defined as the rupture of ties between an employee and his/her organization, whilst retention is defined as the option of the employee to stay in the organization while not looking out for other job alternatives. READ MORE
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22. Survival in the Retail Apocalypse : A qualitative study about surviving the retail apocalypse as a retailer
University essay from Högskolan Kristianstad/Fakulteten för ekonomiAbstract : The retail apocalypse has a significant impact on the retail sector as we know it. The retail apocalypse is the reason for a harsh economic climate for physical retail stores throughout the world. The purpose of this study was to examine how sales personnel in retail stores can act as a competitive advantage when facing the retail apocalypse. READ MORE
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23. Compliane management for IoT startup companies : A case study at Sony Network Communications
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälleAbstract : Internet of Things (IoT) revolutionise the society of today and tomorrow. IoT redefines technology and innovation, our perception of technology and creates a disruptive market for new products and services. The market of IoT is projected to expand exponentially in coming years, both in terms of a growing customer base and new market actors. READ MORE
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24. Exploring the relation between stakeholder inertia and product requirements
University essay from Blekinge Tekniska HögskolaAbstract : User inertia is a real innovation adoption problem that cannot be seen or grasped. How to overcome user inertia while introducing innovation has become a key factor in today's society. READ MORE
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25. Assessing the value of advice : Evaluation approaches of small management consulting firms
University essay from Umeå universitet/FöretagsekonomiAbstract : Whilst utilization of management consulting services has become an integral part of the contemporary economy and functioning of many organizations, intangibility leaves clients unable to predict or objectively assess the values created in consulting engagements. According to scholars, attempts to counteract the principal-agent related risks of opportunism and divergent incentives are expected to increase following higher competition, consumer awareness and anticipated increased demand for performance-based pricing. READ MORE