Essays about: "literature review of customer satisfaction"

Showing result 6 - 10 of 75 essays containing the words literature review of customer satisfaction.

1. 6. Inclusiveness of autistic consumers in E-commerce : An exploratory study on the inclusiveness for consumers on Autism Spectrum Disorder

   University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

   Author : Anwaar Naser; Laura Trandafir; Asterios Varsamidis; [2023]
   Keywords : Autism; ASD; niche; consumer; inclusiveness; e-commerce; website design;

   Abstract : Date:2023-05-31Level: Bachelor thesis in Business Administration, 15 cr Institution: School of Business, Society, and Engineering, Mälardalen University Authors: Anwaar Naser, Laura Maria Trandafir and, Asterios Mastorokostas Varsamidis Title: Inclusiveness of autistic consumers in the E-commerce Supervisor: Stylianos Papaioannou Keywords: Autism, ASD, niche, consumer, inclusiveness, e-commerce, website design. Research question: How is the inclusivity of ASD consumers addressed in online shopping? Purpose: The purpose of this thesis is to analyse the online shopping experience of consumers with autism to identify opportunities for e-commerce businesses to create more inclusive websites. READ MORE

3. 7. The relevant aspects of Lean to ensure reliability in electronic hardware development : Case organization-Bosch Rexroth, Mellansel

   University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Author : Pallab Barua; Lijo Johnson Kanjiraparambil; [2023]
   Keywords : Lean aspects; Lean and product development; Lean and reliability;

   Abstract : Product development is considered an important key factor in the fourth industrial revolution (Industry 4.0) as products are becoming more competitive and complex due to market competition. Currently, customer satisfaction mostly depends on product reliability especially when it comes to electronics hardware. READ MORE

4. 8. Sweet Table

   University essay from Lunds universitet/Industridesign

   Author : Jurgis Judzentis; [2023]
   Keywords : Outdoor table; Hospitality furniture; Furniture design; Technology and Engineering; Arts and Architecture;

   Abstract : Outdoor commercial furniture, particularly tables, often appears to lack well- designed products that address many concerns, including not only functionality and ergonomics but also aesthetic appeal. This study aims to investigate whether this perception reflects an actual problem and explore potential solutions. READ MORE

5. 9. A Data-Driven Approach for Incident Handling in DevOps

   University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik

   Author : Lakshmi Ashritha Annadata; [2023]
   Keywords : Incident Handling; DevOps; Machine Learning; Prioritization; Topic Modeling;

   Abstract : Background: Maintaining system reliability and customer satisfaction in a DevOps environment requires effective incident management. In the modern day, due to increasing system complexity, several incidents occur daily. Incident prioritization and resolution are essential to manage these incidents and lessen their impact on business continuity. READ MORE

6. 10. How do SMEs in Sweden use digitalization to strengthen their relationship with customers?

   University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Author : Huaying Wang; Annmarie Okalebo; [2022]
   Keywords : Digitalization; Customer Relationship Management; Trust; Satisfaction; Loyalty;

   Abstract : Purpose This paper aims to explore how digitalization affects Swedish SMEs' relationship with the customers to increase satisfaction, trust, and loyalty of the customers. Literature review The literature review gives a thorough account of the theoretical concepts and contributes to the analysis. READ MORE