Essays about: "management thesis in telecom sector"
Showing result 1 - 5 of 12 essays containing the words management thesis in telecom sector.
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1. Private-Public Collaboration in Sweden’s Civil Preparedness
University essay from FörsvarshögskolanAbstract : Recent developments in Sweden’s security policy have prompted the rearmament of the total defence. The total defence comprises both military and civil defence. The civil defence, in conjunction with crisis preparedmess, forms Sweden’s civil preparedness. READ MORE
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2. Data-driven Management Framework using National and Corporate Culture Analytics to foster Innovation Ambidexterity : A case study on a world leading telecom company
University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomiAbstract : Background: In a highly competitive world, leaders of firms highly dependent on innovation, such astelecom companies, must acquire data-driven managerial skills to systematically analyze datasets from multiple points of view to aid decision-making in the new context of Industry 4.0. READ MORE
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3. Innovation Measurement as a Tool for Innovation Capability : A Qualitative Case Study on the Role ofInnovation Measurement within the SwedishTelecom Sector
University essay from KTH/Industriell ekonomi och organisation (Inst.)Abstract : Innovation measurement is one of the most essential aspects in building innovation capability as it allows organisations to capture their current innovation capabilities and understand where they need to direct their efforts to improve. Further, measuring the innovation capability enables a data driven and insightful steering management. READ MORE
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4. IMPLEMENTATION BARRIERS FOR KNOWLEDGE MANAGEMENT : FOR SMEs IN INDIAN CONSTRUCTION INDUSTRY
University essay from KTH/Fastigheter och byggandeAbstract : The construction industry is one of the largest industries in the world and its contribution to the Indian GDP is 7.74% and the Indian construction industry is worth $120 Billion. Though major part of the sector is governed by the small to medium enterprises. The SMEs work from small cities to larger metropolitans. READ MORE
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5. Communication in Complaint Handling
University essay from IT-universitetet i Göteborg/Tillämpad informationsteknologiAbstract : Due to the importance of understanding what circumstances make customer complaint handling successful and how to achieve an effective result; this thesis aims to study the communication failure in the responses given by Swedish telecom companies’ customer service to consumer complaints, and post-complaint consumers’ reactions to those complaint responses through emotions and behavioural intentions. Since previous research about complaint management did not put much focus on communication role as well as on post-complaint consumers’ responses to organizational complaint handling, this study, based on the analysis of authentic customers’ complaint experience with Swedish telecom, incorporates the interactional dimension into the existing models of cognitive and affective antecedents of satisfaction with complaint handling. READ MORE