Essays about: "mobile self-checkout"

Found 3 essays containing the words mobile self-checkout.

1. 1. Waiting lines : A designing of a mobile self – checkout service for grocery stores

   University essay from Mittuniversitetet/Avdelningen för informationssystem och -teknologi

   Author : Nick Kunwor; [2018]
   Keywords : ;

   Abstract : Waiting lines is something people experience every day but many  people still hate them especially at grocery stores. For many years, the manual barcode reader has been optimal solution to deal with waiting lines at grocery stores. READ MORE

3. 2. Self-Scanning Services in Food Retail : An Investigation on how Self-Scanning Services are adopted in the Swedish Food Retail Environment from a Service Fascination Perspective

   University essay from KTH/Skolan för datavetenskap och kommunikation (CSC)

   Author : Emelie Ekman; [2016]
   Keywords : self-scanning services; mobile self-scanning; service fascination; self-service technology; innovative technology adoption; självscanningstjänster; mobilsjälvscanning; service fascination; självbetjäningsteknik; anammande av innovativ teknik;

   Abstract : The retail industry is a competitive environment moving towards being rather service-oriented than product-oriented. It is hence essential for businesses to comprehend the market and act accordingly to differentiate themselves. A way of gaining competitive advantage and engage consumers is to invest in innovative technology. READ MORE

4. 3. Possibilities and critical aspects of customer value creation through technological innovation in the checkout area of physical retail stores

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Stijn Dost; Claus Rietzschel; [2016]
   Keywords : value co- creation; customer experience; retail; mobile self-checkout; self-service technology; IKEA; consumer attitudes and behaviour; technology adoption; Business and Economics;

   Abstract : Purpose: Exploring the possibilities and critical aspects of mobile self-checkout to enhance value creation and customer satisfaction for physical retailer Research question: How can value be (co-)created between a big box retailer and its customers through a mobile self-checkout solution? Theoretical considerations: After the evaluation of the current literature in value (co-)creation, customer experience and self-service technologies, this research will contribute to these areas with the BOSS-model. This model is the result of the theoretical framework, which incorporates the gathered empirical data in order to become an extension of the existing theory in the previous mentioned area. READ MORE