Essays about: "problem statement on customer satisfaction"

Found 3 essays containing the words problem statement on customer satisfaction.

1. 1. Hierarchical Control for Adaptive EV Charging : A multilevel control strategy for scheduling and control of EV chargers

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Sriram Venkatakrishnan; [2020]
   Keywords : ;

   Abstract : Demand- side management is becoming an effective method that is being widely exploited by the balance markets, but not much of the demand flexibility is currently exploited in residential demand- side management. Electric Vehicles (EVs), with their significant presence in the transportation sector, is a critical load for residential demand- side management. READ MORE

3. 2. Brand loyalty in Smartphone

   University essay from Företagsekonomiska institutionen

   Author : Mulugeta Z Forsido; [2012]
   Keywords : Smartphone; Brand loyalty; Customer satisfaction; Perceived quality; Brand image; Brand switching cost; Customer product involvement; Sweden;

   Abstract : Abstract Problem statement – what factors determine brand loyalty in Smartphone? Purpose – The purpose of this study is to examine causal antecedent factors leading to brandloyalty in the Swedish Smartphone market Theory – theoretical review and critical analysis of academic journals related to dependantand independent variables and conceptual model is formulated. Methodology - Quantitative approach is used to quantify the relationship between dependantand independent variables based on the proposed theoretical model that delineates therelationships between dependant variable brand loyalty and the independent variablescustomer satisfaction, perceived quality, brand experience, brand image, brand switching costand product involvement. READ MORE

4. 3. Customer satisfaction toward TrueMove customer service

   University essay from Akademin för hållbar samhälls- och teknikutveckling

   Author : Haider Raja Abbas; Chokaew Koobgrabe; Punyanuch Chutima; [2008]
   Keywords : TrueMove; Customer Satisfaction; Customer Service; Thailand Mobile Operator Market; TrueMove Shops Bangkok;

   Abstract : Title: Customer Satisfaction toward TrueMove Customer Service Problem Statement: How are TrueMove customers satisfied with the customer service provided at TrueMove shops in Bangkok? Purpose: To evaluate “whether” and “how” TrueMove customers are satisfied or dissatisfied with the customer service provided at TrueMove shops in the Bangkok region with the help of evaluation of service quality by customers of the shop. Theory and Methods: The research bases mainly on quantitative method; that is questionnaire method. READ MORE