Essays about: "problems in customer service efficiency"

Showing result 1 - 5 of 18 essays containing the words problems in customer service efficiency.

1. 1. What’s the hold up? A Single Case Study of Grant Thornton Sweden AB

   University essay from Göteborgs universitet/Graduate School

   Author : Eliarita Gubetini; Haidar Doueh; [2022-08-04]
   Keywords : Payroll Automation; Service Innovation; Process Optimization Digitalization; Process Management Innovation; Value Creation; Automated Payroll Management;

   Abstract : The objective of this thesis is thereby to expand the literature regarding how companies can increase efficiency within the payroll department through the implementation of the Innovation Management Principles and the Value Proposition Canvas. By combining former and current literature with the empirical findings of this research paper, derived from in-depth interviews, efficiency obstacles were identified from Employee perspective, Customer perspective, and Industry Expert perspective. READ MORE

3. 2. Data at your service! : A case study of utilizing in-service data to support the B2B sales process at a large information and communications technology company

   University essay from Linköpings universitet/Industriell ekonomi; Linköpings universitet/Tekniska fakulteten

   Author : Ingrid Wendin; Per Bark; [2021]
   Keywords : data; serve; sales; industrial sales; data driven; data-driven; big data; decision-making; sales process; sales opportunity; challenge; improve; efficiency; KAM; access; digitalization;

   Abstract : The digitalization of our society and the creation of data intense industries are transforming how industrial sales can be made. Large volumes of data are generated when businesses and people use digital products and services which are available in the modern world. READ MORE

4. 3. Engine air filter requirements : How different running conditions affect service life

   University essay from Karlstads universitet/Institutionen för ingenjörsvetenskap och fysik (from 2013)

   Author : Petter Malmborg; [2019]
   Keywords : air filter; airfilter; product development;

   Abstract : The internal combustion engine requires clean air in order to operate without problems the entire service life. The air filter acts as a barrier between the ambient air ridden with particulate matter, and the sensitive interior of the engine. READ MORE

5. 4. A product-oriented Product Service System for tracing materials on autonomous construction sites : A product development for today’s and future construction sites

   University essay from Blekinge Tekniska Högskola/Institutionen för maskinteknik

   Author : Louise Karlsson; [2018]
   Keywords : Product Service System; Autonomous construction site; Machine; Sustainable product development; Autonomous vehicle; Produkttjänstesystem; Autonoma byggarbetsplatser; Maskiner; Hållbar produktutveckling; Autonoma fordon;

   Abstract : The global population is growing, and more people than before are moving to cities. This creates a need for increased building efficiency and possibility to work in remote environments. On today’s construction sites, there is a need to able to organize the site in a better way. READ MORE

6. 5. Online Workforce Scheduling and Routing : A case study at an on-site service provider

   University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

   Author : Rasmus Fransson; Michael Janfjord; [2017]
   Keywords : workforce scheduling; online scheduling; routing problems; mobile workforce; WSRP; mathematical programming; integer programming; heuristics;

   Abstract : The consumer market of today is characterized by emphasis on superior customer satisfaction and personalization of services. This entails higher customer expectations on organizations, which also includes the workforce scheduling processes in which the consumers expect more decision-power to dictate what they want, when and where they want services to be delivered. READ MORE