Essays about: "service quality journals"
Showing result 1 - 5 of 9 essays containing the words service quality journals.
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1. Inside the Future of Shopping Malls - Logistics Approaches for Enhancing the Collection Efficiency of Online Retail Orders from Shopping Malls by Delivery Agents
University essay from Göteborgs universitet/Graduate SchoolAbstract : Background: The rise of e-commerce has revolutionized the retail industry, with consumers now able to purchase goods online and receive their orders promptly at their doorstep. The COVID-19 pandemic has accelerated this trend, leading to traditional retailers reimagining their strategies and embracing omnichannel approaches to meet the growing demand for fast deliveries. READ MORE
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2. Scientists' perception on institutional data sharing support and pressure : Investigating ecologists’ data sharing behavior
University essay from Uppsala universitet/Institutionen för ABMAbstract : Data from underlying research has become increasingly important to scientists and the public in recent decades. As a result, funders and journal publishers have become increasingly demanding that scientists share their data. Universities have also been encouraged to advance their data sharing support units as a result of this development. READ MORE
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3. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry
University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknikAbstract : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. READ MORE
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4. Interventions Supporting Mathematics and Science In-service and Pre-service Teachers' Cultural Responsiveness : A Systematic Literature Review from 1995-2017
University essay from Högskolan i Jönköping/HLK, CHILDAbstract : Culturally responsive education has been an actual topic in teacher education for decades, but most teachers still finish their education without appropriate knowledge and skills for teaching in culturally and linguistically diverse classrooms. Providing quality education to diverse learners remains a challenge, particularly in the fields of mathematics and sciences. READ MORE
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5. Key Strategic Drivers of Customer Engagement : A managerial perspective in the Swedish pension industry
University essay from Uppsala universitet/Företagsekonomiska institutionenAbstract : Customer engagement has become a hot topic in business journals emerging in the beginning of 2000s, elucidating a new paradigm of marketing science. Despite an increased interest in engagement, both academics and practitioners lack an explicit understanding of the focal firm’s role in the creation of engagement and how a firm’s internal factors contribute to the creation of customer engagement. READ MORE