Essays about: "service quality literature review"
Showing result 1 - 5 of 103 essays containing the words service quality literature review.
-
1. User experience of the login flow in Duo : A study of user perception of trust, reliability and communicated soft values in user interface design of a login f low
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : User interface design should provide meaningful and relevant experiences to the user. Users have different expectations on quality factors in services of different domains of usage. READ MORE
-
2. A study on consumer perception of clothes repair and opportunities for brand intervention
University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomiAbstract : Repairing is one of the alternative business alternatives at the end-of-life phase of clothing, that is seen to be a potential solution for the biggest challenge that the fashion industry faces today - waste. The purpose of this research is to extend our collective understanding of consumers’ value in clothes that lead to their willingness to keep a garment in use for longer. READ MORE
-
3. An Evaluation of IoT Application Protocols
University essay from Mittuniversitetet/Institutionen för data- och elektroteknik (2023-)Abstract : Hur vi människor kommer att leva i framtiden kan kraftigt påverkas utav konceptet Internet of Things. IoT erbjuder unika möjligheter för att hjälpa oss människor att automatisera och förenkla vissa ärenden. Även om koncpetet har funnits ett tag så har man fortfarande vilseledda åsikter kring potentialen med IoT. READ MORE
-
4. Test Strategy for New Product Development : Specific actions to enhance overall test strategy at ABB Robotics
University essay from KTH/ProduktionsutvecklingAbstract : Testing is a crucial process for organizations to identify any defects, ensure high-quality standards, enhance customer experience, mitigate risks, and comply with regulations. With proactive identification and resolution of problems, efficient testing saves time, money, and effort, ultimately contributing to the organization's overall success. READ MORE
-
5. Topic Modeling for Customer Insights : A Comparative Analysis of LDA and BERTopic in Categorizing Customer Calls
University essay from Umeå universitet/Institutionen för matematik och matematisk statistikAbstract : Customer calls serve as a valuable source of feedback for financial service providers, potentially containing a wealth of unexplored insights into customer questions and concerns. However, these call data are typically unstructured and challenging to analyze effectively. READ MORE