Essays about: "service quality of internet banking"

Showing result 1 - 5 of 7 essays containing the words service quality of internet banking.

  1. 1. Future Payment Solutions in Sweden – Critical Success Factors and Scenarios from a Stakeholder Perspective

    University essay from Lunds universitet/Produktionsekonomi

    Author : Carl Bertilsson; Fredrik Hult; [2013]
    Keywords : Mobile Payments; Proximity Payments; Remote Payments; Contactless Mobile Payments; NFC; QR; Mobile Payment Standards; Digital Payment Value Chain; Technology and Engineering;

    Abstract : Mobile payments have become an increasingly hot topic due to the wide availability of smartphones and mobile internet on the Swedish market. Banks have historically enjoyed a monopoly position in payments, but have recently seen new entrants contending for a share of the market as payments go mobile. READ MORE

  3. 2. The Impact of internet banking service quality on customer satisfaction in the banking sector of Ghana

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Richard Selassie Bebli; [2012]
    Keywords : Service quality and customer satisfaction.;

    Abstract : The development of information and communication technology (ICT) in Sub-Saharan Africa over the last two decades is drastically altering the way business is done in Sub-Saharan Africa in general and Ghana in particular. The banking sector is no exception to this revolution. READ MORE

  4. 3. FACTORS DETERMINING CUSTOMERS’ ADOPTION OF INTERNET BANKING : A Quantitative Study of Swedish Customers

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Faisal Qayyum; Haider Ali; [2012]
    Keywords : ;

    Abstract : Title: Factors determining customers’ adoption of internet bankingResearch Question: Which factors are important for Swedish customers in the adoption of internet banking? Purpose: The purpose of this study is to identify and analyze the most important factors that can influence the adoption of internet banking by Swedish customers. We focus on the adoption of internet banking by taking into account customer point of view. READ MORE

  5. 4. Response Time Effects on Quality of Security Experience

    University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

    Author : Wajahat Ali; Asad Muhammad; [2012]
    Keywords : Quality of Experience; Quality of Service; Response Time and Security;

    Abstract : The recent decade has witnessed an enormous development in internet technology worldwide. Initially internet was designed for applications such as Electronic Mail and File Transfer. With technology evolving and becoming popular, people use internet for e-banking, e-shopping, social networking, e-gaming, voice and a lot of other applications. READ MORE

  6. 5. The critical success factors of information and communication technology usage in Nigeria’s commercial banks

    University essay from SLU/Dept. of Economics

    Author : Kelvin Omorowa; [2011]
    Keywords : Commercial bank; Technology; Customers; Service ; Critical Success factor;

    Abstract : The rapidly changing business environments in which organizations operate have brought challenges that organizations must meet up with in other to remain competitive. According to Adewoye (2007), these environments in which banks and other organizations operate are competitive, complex and consist of changing operational conditions. READ MORE