Essays about: "service quality thesis airline"

Found 4 essays containing the words service quality thesis airline.

  1. 1. Comparing Text Classification Libraries in Scala and Python : A comparison of precision and recall

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Filip Garamvölgyi; August Henning Bruce; [2021]
    Keywords : LaBSE; Spark NLP; NLP; Text classification; Scala; LaBSE; Spark NLP; NLP; Textklassificering; Scala;

    Abstract : In today’s internet era, more text than ever is being uploaded online. The text comes in many forms, such as social media posts, business reviews, and many more. For various reasons, there is an interest in analyzing the uploaded text. For instance, an airline business could ask their customers to review the service they have received. READ MORE

  3. 2. The next generation of commercial supersonic flight : understanding the industry and the consumer perspectives

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Nadezhda Nacheva; Gijs Heldens; [2018]
    Keywords : : commercial supersonic flight; Concorde; airline industry; disruptive innovation; consumer perceptions; service quality;

    Abstract : For decades, the speed of commercial aviation was constrained by the sound barrier. However, recent noticeable growth in air traffic and the recognition of the “time” as a valuable asset for passengers, call for more efficient, faster commercial transport. READ MORE

  4. 3. Visualising and scaling information in a flight operations schedule

    University essay from Lunds universitet/Ergonomi och aerosolteknologi

    Author : Omar Khan; Birger Hedberg Olsson; [2012]
    Keywords : interaction design; usability evaluation; usability design; scalability; user interface; scheduling; air traffic control; Technology and Engineering;

    Abstract : Flygprestanda AB supplies IT services for airline operations, management and control. The system delivered to facilitate this is the Flight Operation Control System or FOCS. This thesis addresses the Schedule View service included in the FOCS system. The Schedule View is a tool where the user gets an overview of aircrafts and planned flights. READ MORE

  5. 4. High Flyers : A Study on Competition, Price and Service Quality in the European Aviation Industry

    University essay from IHH, Företagsekonomi

    Author : James II Finklea; Jakob Kegel; [2005]
    Keywords : competition; price; service quality; business models; low cost carriers; flag carriers;

    Abstract : Background: Since the airline deregulation was completed in 1997, a new business model has emerged in the European civil aviation industry. It has caused a shift in the way people travel within Europe. READ MORE