Essays about: "service satisfaction"

Showing result 1 - 5 of 448 essays containing the words service satisfaction.

1. 1. The language of risk: A quantitative study on the effects of presentation format in risk communication

   University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

   Author : Andreas Lidin; Daniel Mira; [2024]
   Keywords : Risk Communication; Numeracy; Presentation Format; Natural Frequencies;

   Abstract : Consumers are faced with everyday decisions requiring understanding and interpretation of risks and probabilities. One area where the importance of good risk communication is particularly salient is in modern healthcare where shared medical decision making is a central feature. READ MORE

3. 2. Communication Professionals as the Office Factotum: A Study of Emotional Labour and Well-Being in the Communication Profession

   University essay from Institutionen för tillämpad informationsteknologi

   Author : Evelina Winberg; Jordan Thunell Idumwonyi; [2023-11-22]
   Keywords : communication professionals; emotional labour; emotional labour; job demands-resources theory; well-being;

   Abstract : This thesis investigated the concept of emotional labour for communication professionals in an internal communication context. Recently, the well-being of communication professionals has caught public attention in Sweden since the communication practitioner is considered an office factotum or all-purpose servant with numerous responsibilities and activities and is frequently overwhelmed by their multifaceted work assignments. READ MORE

4. 3. Question-answering chatbot for Northvolt IT Support

   University essay from Uppsala universitet/Signaler och system

   Author : Daniel Hjelm; [2023]
   Keywords : Artificial intelligence; Chatbot; Natural language processing; Natural language understanding; Machine learning; Deep learning; Transformer; Question answering; Conversational agents; Conversational AI;

   Abstract : Northvolt is a Swedish battery manufacturing company that specializes in the production of sustainable lithium-ion batteries for electric vehicles and energy storage systems. Established in 2016, the company has experienced significant growth in recent years. READ MORE

5. 4. Exploring partnerships between staffing agencies and client organizations : A B2B perspective

   University essay from

   Author : Alexandra-Maria Matiș; Yara Ahmad; [2023]
   Keywords : staffing outsourcing; staffing agency; partnership; B2B perspective;

   Abstract : Outsourcing is a method of staffing where a staffing agency takes on the responsibility of conducting the staffing process. This defines a B2B partnership between the staffing agency and the client organization, which is scarcely connected to outcome success in the partnership literature. READ MORE

6. 5. Brand Loyalty in the Context of Digital Food Retail : Understanding customer behaviour of meal kit delivery services towards brand loyalty: a focus on HelloFresh

   University essay from

   Author : Yiming Yuan; Ziying Lai; [2023]
   Keywords : ;

   Abstract : Abstract Background: Despite an increase in popularity, the meal kit delivery service is facing the challenge of high cancellations and difficulty with customer retention. As it is a comparatively novel concept in the context of digital food retail, more scholarly research should be conducted. READ MORE