Essays about: "study on mobile telephone service"

Found 3 essays containing the words study on mobile telephone service.

  1. 1. Loyalty Enhancing Communication for Telecom Customer Relationships : A Qualitative Study of Telecom Customers

    University essay from Avdelningen för företagsekonomi

    Author : Salman Ahmad Awan; Muzafar Said; [2011]
    Keywords : Marketing; Management; Customer Relationship; Telecom;

    Abstract : The telecommunication business has been transformed in Sweden through the past few years. Previously telecom industry was under monopoly which has now been converted into more competitive market in which more competitors have entered and offering various alternatives of different kinds of services. READ MORE

  3. 2. Switching Behaviour within the Telecommunication Business : A qualitative study of former TeliaSonera customers

    University essay from Fakulteten för ekonomi, kommunikation och IT; Centrum för tjänsteforskning

    Author : Katrin Göransson; Felix Frenzel; [2009]
    Keywords : SPAT; Trigger; active passive customers; unconscious decision making; TeliaSonera;

    Abstract : The telecommunication business has changed in Sweden during the recent years. From being a monopoly, the market has switched into a more competitive market with more competitors that offer more services. TeliaSonera is one of the largest telecommunication providers in Sweden. READ MORE

  4. 3. Mobile Services in an Organisational Context - A Study of the Swedish Road Administration

    University essay from Lunds universitet/Institutionen för informatik

    Author : Douglas Gumaelius; Frida Mattsson; [2006]
    Keywords : organisation; mobility; mobile services; actor-network; diffusion of innovation; Informatics; systems theory; Informatik; systemteori; Mathematics and Statistics;

    Abstract : People have become more and more mobile as a result of advancements in wireless communications technologies. The mobile phone as an enabler of this increased mobility has become an ever more important part of our society but comparatively little research has been done concerning mobile services at the organisational level as opposed to the individual level. READ MORE