Essays about: "telecommunication customer"

Showing result 1 - 5 of 52 essays containing the words telecommunication customer.

1. 1. Prediction Models for TV Case Resolution Times with Machine Learning

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Borja Javierre I Moyano; [2023]
   Keywords : Datasets; Machine Learning ML ; Prediction; Resolution Time RT ; Solve Time; TV Cases; Trouble Tickets TT ; Customer-Related Trouble Tickets Resolution Time; CRM system; BI system; Telecommunications; Dataset; Machine Learning ML ; Prediction; Resolution Time; Solve Time; TV Cases; Trouble Tickets TT ; Kundrelaterade problem Tickets Resolution tid; CRM-system; BI-system; Telekommunikationer.;

   Abstract : TV distribution and stream content delivery of video over the Internet, since is made up of complex networks including Content Delivery Networks (CDNs), cables and end-point user devices, that is very prone to issues appearing in different levels of the network ending up affecting the final customer’s TV services. When a problem affects the customer, and this prevents from having a proper TV delivery service in devices used for stream purposes, the issue is reported through a call, a TV case is opened and the company’s customer handling agents start supervising it to solve the problem as soon as possible. READ MORE

3. 2. Time synchronization error detection in a radio access network

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Moulika Madana; [2023]
   Keywords : GNSS - Global Navigation Satellite System; OAS - Over-the air-synchronization; PRTC - primary reference time clock; PTP - precision time protocol; Gauss Jordan elimination; GNN- Graph Neural Network; GNSS -Globalt navigationssatellitsystem; OAS - Över-the-air tidssynkronisering; PRTC - Primär referenstidklocka; PTP - Precisionstidprotokoll; Gauss Jordan eliminering; GNN- Graf neurala nätverk;

   Abstract : Time synchronization is a process of ensuring all the time difference between the clocks of network components(like base stations, boundary clocks, grandmasters, etc.) in the mobile network is zero or negligible. It is one of the important factors responsible for ensuring effective communication between two user-equipments in a mobile network. READ MORE

4. 3. CUSTOMER CHURN PREDICTION MODEL IN TELECOMMUNICATION SECTOR USING MACHINELEARNING TECHNIQUE

   University essay from Uppsala universitet/Statistiska institutionen

   Author : Nayema Taskin; [2023]
   Keywords : Telecommunication; Customer Retention; Churn Prediction; Machine Learning.;

   Abstract : Customer churn is a critical problem faced by telecom companies, leading to lost revenue and increased marketing costs. In the highly competitive telecommunication sector, customer retention is essential for success. It costs five to seven times more toacquire a new customer than it does to retain an existing one. READ MORE

5. 4. Logistical consequences of rapid deliveries in omnichannel retailing : Investigating the impact of 15-minute deliveries on the demand management and order fulfilment process

   University essay from Linköpings universitet/Logistik- och kvalitetsutveckling

   Author : Moa Andersson; Evelina Krassow; [2023]
   Keywords : Logistics; Supply chain management; Supply chain; Supply chain processes; Omnichannel; Omnichannel retailing; Consequences; Order fulfilment; Demand Managment; Process;

   Abstract : The need for fast, flexible, and sustainable deliveries has become a key priority for companies as customers demand more convenience in their purchasing experience. Retailers have responded by developing their logistics into an omnichannel to meet these expectations, which has made the supply chain more complex. READ MORE

6. 5. Key Success Factors for End-User Adoption of 5G Technology Within a Low-Middle Income Country : A case study in Malaysia

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Markus Olofsgård; Philip Göransson; [2022]
   Keywords : 5G; Industry 4.0; Adoption of technology; Adoption of broadband use; Diffusion of technology; Multi-level perspective; Low-middle income countries; Barriers and enabling factors; 5G; Industri 4.0; Anammande av teknik; Anammande av bredbandsteknik; Spridning av teknik; Multinivå-perspektiv; Låg- och medelinkomstländer; Barriärer och möjliggörande faktorer.;

   Abstract : Recent breakthroughs within technology and data science have initiated talks of a new emerging industrial revolution, being the fourth of its kind. This revolution, titled as Industry 4. READ MORE