Essays about: "volvo cars customer service"

Showing result 1 - 5 of 8 essays containing the words volvo cars customer service.

  1. 1. Factors influencing effective safety stock dimensioning in inventory management - A case study within the automotive industry

    University essay from Göteborgs universitet/Graduate School

    Author : Ikram Saady; Melisa Petkovska; [2023-07-03]
    Keywords : Safety stock; Inventory management; Safety stock uncertainties; Safety stock level challenges; Safety stock level factors;

    Abstract : Poor inventory management affects many companies today which has a negative impact on both company profits and the level of customer service provided. A critical aspect of inventory management involves maintaining a balance between safety stock levels and customer service level. READ MORE

  3. 2. Exploring loyalty within car subscriptions, in the case of Care by Volvo - How can brand communities and social bonds be used to increase Millennials’ customer loyalty in the car subscription business model?

    University essay from Göteborgs universitet/Graduate School

    Author : Aya Allali; Feiwei Lu; Heidi Botic; [2022-08-04]
    Keywords : Car subscriptions; Care by Volvo; Millennial consumers; loyalty; brand communities; social bonds on social media;

    Abstract : Introduction: Subscription is a fairly new phenomenon, with several arising innovations. One of these innovations is Care by Volvo. This business model counters ownership of cars to accessibility to cars, which several generations also seem to do. One of these generations are millennials which are the focus of this study. READ MORE

  4. 3. EXPANDING THE CONCEPT OF DIGITAL COMPETENCE A Case Study on How Digital Competence is Portrayed in a Company Transforming to Digital Service Orientation

    University essay from Institutionen för tillämpad informationsteknologi

    Author : Patricija Ilin; Tomi Mustikka; [2019-08-08]
    Keywords : digital competence; digital servitization; digital transformation; manufacturing; digital talent; industry 4.0;

    Abstract : Digitalisation requires new ways for businesses to innovate in order to meet contemporary customer needs. Manufacturers are adopting digital servicebased business models to enhance competitive advantage. To address these challenges companies have to identify, attract and develop digital competence. READ MORE

  5. 4. PSS Design in Practice - How a Choice Experiment Can Help Configuring a New Subscription Offer. The Case of Care by Volvo’s Used Car Subscription Offer

    University essay from Göteborgs universitet/Graduate School

    Author : Fabian Perktold; Moritz von Raczeck; [2019-07-09]
    Keywords : PSS Design; PSS Configuration; Servitization; Car Subscription; DCA; Discrete Choice Experiment; Choice-Based Conjoint; Customer Preferences; WTP;

    Abstract : Background and Purpose The automotive industry is facing huge challenges as the perception and utilization of cars is changing. As a result, many automotive companies are increasingly moving away from solely selling cars and starting to offer bundles of products and services (PSS) instead. READ MORE

  6. 5. Engine air filter requirements : How different running conditions affect service life

    University essay from Karlstads universitet/Institutionen för ingenjörsvetenskap och fysik (from 2013)

    Author : Petter Malmborg; [2019]
    Keywords : air filter; airfilter; product development;

    Abstract : The internal combustion engine requires clean air in order to operate without problems the entire service life. The air filter acts as a barrier between the ambient air ridden with particulate matter, and the sensitive interior of the engine. READ MORE