A Case of BI Adoption in Pakistan : Drivers, Benefits & Challenges

Abstract: With   the technological advancements, organizations are adopting advanced   technologies to compete well in the global environment. For this, Business   Intelligence (BI) has changed the mindset of organizations to think about   technological adoption. But research shows that due to various reasons, BI   usage all around the world is not the same and there is not enough research   has been conducted in this area. Specifically, there is need to perform indepth   analysis of root causes of such difference of BI usage in developing   countries like Pakistan.      This   research investigates a case of BI adoption at a Pakistan based multinational   company in the prospect of BI adoption drivers, benefits, challenges and   current BI adoption scenario in Pakistan. Furthermore, different BI adoption   aspects have been highlighted by comparing collected results with BI adoption   maturity framework.   Research results shows that selected organization is in “Experienced” phase of BI adoption maturity and transiting towards transformed phase. Also, research highlights many important aspects in each BI adoption prospective and gives further pathway towards future research.