SharePoint’s Implications on Knowledge Management : A Case Study of Stora Enso’s Usage of SharePoint

Abstract: Companies use IT tools for knowledge management. The purpose of this study is to examine the perceived benefits and possible drawbacks of SharePoint. Different perspectives on knowledge and different knowledge management processes are compared to this system. The vision for SharePoint in Stora Enso includes e.g. increasing work efficiency and supporting of knowledge sharing. The situation before SharePoint 2007 included e.g. information was hard to find and static sites existed in changeable conditions. Knowledge is mostly perceived as an object in Stora Enso, but with new features and techniques it is possible to view knowledge with other perspectives. The main benefit of SharePoint is the possibility to collaborate and share knowledge.