Response Time Effects on Quality of Security Experience

Abstract: The recent decade has witnessed an enormous development in internet technology worldwide. Initially internet was designed for applications such as Electronic Mail and File Transfer. With technology evolving and becoming popular, people use internet for e-banking, e-shopping, social networking, e-gaming, voice and a lot of other applications. Most of the internet traffic is generated by activities of end users, when they request a specific webpage or web based application. The high demand for internet applications has driven service operators to provide reliable services to the end user and user satisfaction has now become a major challenge. Quality of Service is a measure of the performance of a particular service. Quality of Experience is a subjective measure of user’s perception of the overall performance of network. The high demand for internet usage in everyday life has got people concerned about security of information over web pages that require authentication. User perceived Quality of Security Experience depends on Quality of Experience and Response Time for web page authentication. Different factors such as jitter, packet loss, delay, network speed, supply chains and the type of security algorithm play a vital role in the response time for authentication. In this work we have tried to do qualitative and quantitative analysis of user perceived security and Quality of Experience with increasing and decreasing Response Times towards a web page authentication. We have tried to derive a relationship between Quality of Experience of security and Response Time.